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The Wall of Shame

Engraving: Daniel Defoe stands locked in a pillory while a crowd gathers in the street below
Print by Thomas Rowlandson, 1809: a crowd surrounds the pillory at Charing Cross, London

512 companies, ranked by what their fine print takes from you.

Kroger is the worst, at 85 out of 100.

Read why

Diamondback Energy is the best, at 8 out of 100.

See what it does well

We read the terms of service, privacy notices and membership rules of 512 companies. We quoted the clauses that cost you, wrote each one in plain English, and scored every company out of 100. Higher is worse.

What counts. Six things the terms can take from you: your right to sue, an easy way to cancel, control of your data, stable prices and terms, deletion when you leave, and the odd trap that fits nowhere else. Each one carries a share of the 100 points.

Where it comes from. Every clause is quoted from the company's own document, with its name, date or section, and a link to it. The archive holds 3,205 clauses and findings, dated 1 October 2026.

How sure we are. The scores are a draft: editorial judgements that no one has checked in full. 21 findings in 12 profiles have been checked against their sources so far, and the checks corrected at least one draft claim.

What it is not. Not legal advice, and not a finding that any company broke a law. Terms differ by plan, state and country, and they change. Read the linked document before you act on anything here.

Ten worst. Pick a category.

  1. 1 Kroger Just by using kroger.com or the Kroger app you give up your right to sue Kroger in court, to a jury trial, and to join or start a class action. 85/100
  2. 2 Disney+ The “ad-free” Premium tier isn't actually ad-free anymore — they changed the definition while still selling the tier on it. 81/100
  3. 3 Fox Corporation You waive jury trial and class actions — you must arbitrate individually, and the arbitrator's remedies are limited. 81/100
  4. 4 Amazon No court, no jury, no class action — and to even start arbitration you must mail a physical letter to their registered agent in Tumwater, WA. 80/100
  5. 5 Global Payments Just visiting Global Payments' website binds you to individual arbitration: no class actions, no punitive damages, Georgia law, and you must travel (figuratively or literally) to Atlanta to argue your case. There is no opt-out. 80/100
  6. 6 Rollins, Inc. Just visiting orkin.com binds you to arbitration for any dispute, past or future. 80/100
  7. 7 EchoStar You cannot sue DISH in court over any dispute — everything must go to private arbitration instead. 79/100
  8. 8 General Motors If you dispute anything with GM — including whether the arbitration clause itself is valid — you cannot sue in court. 79/100
  9. 9 eBay eBay gets a forever, can't-take-back, can-resell license to everything you post, even after you leave. 78/100
  10. 10 GoDaddy You cannot sue GoDaddy in a class action and you give up your right to a jury trial. 78/100

Overall score, worst first. Ties go to the higher total, then A to Z. See all 512.

Red means 70% or more of the points: bad. Green means 20% or less: few or no problems found.

They say. The terms say.

Disney+ sold Premium as ad-free. Its new terms allow ads on every plan.

Amazon said “cancel anytime”. The FTC called cancelling a maze; Amazon settled for $2.5 billion.

TikTok calls itself a safe place. Its terms cap what you can recover at $100.

All 8 side by side

Behind the tiles: an 18th-century indenture, the fine print of its day. The Met, public domain.

Disney+

81 out of 100

They say

“Premium: ad-free streaming”

The terms say

“All Service Plans may include: (i) promotional content, (ii) sponsorships, and (iii) advertisements before/after playback” — the ad-free tier was redefined while still being sold on it (Sep 2026 agreement update).

Amazon

80 out of 100

They say

“Cancel anytime.”

The terms say

The Iliad cancellation maze — five pages to cancel on desktop, six on mobile. The FTC sued, and Amazon agreed to a $2.5B settlement in Sept 2025: $1B penalty plus $1.5B in redress, the largest of its kind.

Uber

78 out of 100

They say

The pitch is convenience.

The terms say

The fine print binds your guests' disputes too and lets Uber rewrite the contract silently — changes take effect upon posting, and just opening the app counts as your agreement.

TikTok

74 out of 100

They say

“We want the platform to be a safe place, where people can be who they are and have fun.”

The terms say

Meanwhile the fine print takes your faceprint, your unpublished drafts, your AI-training rights forever — and caps your legal recovery at $100 .

Adobe

72 out of 100

They say

“Annual, paid monthly” — presented like a monthly subscription.

The terms say

It's actually a year-long contract: cancel after 14 days and you owe 50% of the remaining balance — the presentation the FTC sued over. Adobe paid $150M.

Checked since: the settlement was $75 million in penalties and $75 million in free services, a proposed order, not $150 million paid in cash.

Twitch

54 out of 100

They say

“If it was opt-in, nobody would opt-in,” Twitch’s CPO admitted, on why AI training is opt-out instead of opt-in.

The terms say

The Privacy Notice makes it official: “This includes using data to develop or deploy our generative AI models and services.” Your streams feed Amazon’s AI unless you hunt down the buried toggle.

Reddit

53 out of 100

They say

The privacy policy’s TL;DR: “privacy is a right.”

The terms say

Reddit requires third parties to pay licensing fees for bulk access to user posts — to train AI models. Your words are a product they sell.

Meta

49 out of 100

They say

“We don't sell your data.”

The terms say

Literally true, functionally hollow. Meta just shares your device identifier with marketing vendors instead — vendors who track and categorize everything you do — while Meta Pixel partners feed it data whether or not you even have an account.

Checked against the source

21 findings in 12 profiles, read again against the company's own document or a regulator's announcement.

Adobe 2 findings: subscriptions, enforcement Amazon 1 finding: enforcement Carnival Cruise Line 2 findings: arbitration, data sharing Disney 1 finding: data sharing Dollar General 2 findings: arbitration, data sharing Equifax 2 findings: arbitration, subscriptions Fox News 2 findings: arbitration, data sharing GM / OnStar 2 findings: arbitration, changing terms Kroger 2 findings: arbitration, subscriptions Microsoft 1 finding: arbitration Orkin 2 findings: content retention, data sharing Spotify 2 findings: liability, data sharing

Checking changes things. The draft said Adobe paid $150 million. The DOJ announced a proposed order: half penalties, half free services.

How a score
gets made

Thousands of words of terms go in. A handful of clauses come out, each in plain English, each counted against one of six categories.

Drawing by Jean-Baptiste Greuze, 1761: a notary sits reading a contract

Read. The terms of use, the privacy notice, the membership or subscription rules, straight from the company's site.

Translate. Quote the clause, then say in one or two sentences what it does to you, and link the source.

Score. Count each finding against its category. Fair points are written down too, even for the worst.

The six categories
CategoryThe questionPoints
ArbitrationCan you still sue them, or do the terms force private arbitration and kill class actions?20
RenewalsDoes your plan auto-renew? Do they make it easy to cancel — or a maze, or expensive?20
Data sharingDo vendors, brokers, or advertisers get your data — sold, shared, or “shared for ads”?20
Price & termsCan they change prices or terms whenever they want, with just a posted notice — or no notice?15
Data retentionWhen you leave or delete things, how much of your data and content do they keep anyway?15
Other findingsOne-off finds: weird waivers, $100 liability caps, exposure-by-default, the wild cards.10
TotalThe rubric is the original draft's. It does not yet say how each single point is given.100

All 512

80 and over6 companies
  1. Kroger85
  2. Disney+81
  3. Fox Corporation81
  4. Amazon80
  5. Global Payments80
  6. Rollins, Inc.80
70 to 7941 companies
  1. EchoStar79
  2. General Motors79
  3. eBay78
  4. GoDaddy78
  5. HP Inc.78
  6. Uber78
  7. Paychex77
  8. Verizon77
  9. Discord76
  10. DoorDash76
  11. Equifax76
  12. Essex Property Trust76
  13. Lyft76
  14. Mid-America Apartment Communities76
  15. Norwegian Cruise Line Holdings76
  16. Royal Caribbean Group76
  17. Warner Bros. Discovery76
  18. X76
  19. Gen Digital75
  20. Microsoft75
  21. Spectrum (Charter)75
  22. Spotify75
  23. Dollar General74
  24. Instacart74
  25. Invitation Homes74
  26. TikTok74
  27. AT&T73
  28. Best Buy73
  29. Carnival Corporation73
  30. Paramount Skydance Corporation73
  31. Adobe72
  32. Autodesk72
  33. Coinbase72
  34. Ticketmaster72
  35. Marriott71
  36. Regions Financial Corporation71
  37. Extra Space Storage70
  38. Labcorp70
  39. NRG Energy70
  40. Starbucks70
  41. Take-Two Interactive70
60 to 6981 companies
  1. CVS Health69
  2. Globe Life69
  3. Palantir Technologies69
  4. T-Mobile69
  5. Walmart69
  6. CenterPoint Energy68
  7. Comcast Xfinity68
  8. Dell Technologies68
  9. Expedia Group68
  10. ExxonMobil68
  11. Intuit68
  12. Medtronic68
  13. AppLovin67
  14. Block, Inc.67
  15. Keurig Dr Pepper67
  16. Lennar67
  17. Lilly (Eli)67
  18. OpenAI67
  19. TKO Group Holdings67
  20. Airbnb66
  21. Constellation Energy66
  22. Duke Energy66
  23. Fair Isaac66
  24. Ford Motor Company66
  25. Johnson Controls66
  26. Kimberly-Clark66
  27. O'Reilly Automotive66
  28. PulteGroup66
  29. Estée Lauder Companies (The)65
  30. Evergy65
  31. PNC Financial Services65
  32. TJX Companies65
  33. Waste Management65
  34. Charles Schwab Corporation64
  35. Citigroup64
  36. CoStar Group64
  37. Etsy64
  38. Morgan Stanley64
  39. Nvidia64
  40. PayPal64
  41. Republic Services64
  42. Allstate63
  43. American Express63
  44. Carvana63
  45. Casey's63
  46. Corpay63
  47. F5, Inc.63
  48. Hasbro63
  49. HCA Healthcare63
  50. Huntington Bancshares63
  51. McDonald's63
  52. Sherwin-Williams63
  53. U.S. Bancorp63
  54. Chipotle Mexican Grill62
  55. Cintas62
  56. Dexcom62
  57. Fifth Third Bancorp62
  58. Goldman Sachs62
  59. Seagate Technology62
  60. Simon Property Group62
  61. Williams-Sonoma, Inc.62
  62. AutoZone61
  63. Cigna61
  64. Mastercard61
  65. Public Storage61
  66. Snapchat61
  67. Synchrony Financial61
  68. UnitedHealth Group61
  69. Automatic Data Processing60
  70. Bank of America60
  71. Domino's60
  72. Erie Indemnity60
  73. Home Depot (The)60
  74. Lowe's60
  75. Merck & Co.60
  76. MGM Resorts60
  77. Netflix60
  78. Raymond James Financial60
  79. Tapestry, Inc.60
  80. Venmo60
  81. Wells Fargo60
50 to 5988 companies
  1. Align Technology59
  2. Assurant59
  3. Capital One59
  4. Chase59
  5. KeyCorp59
  6. Qualcomm59
  7. Robinhood59
  8. Ross Stores59
  9. Sempra59
  10. Stanley Black & Decker59
  11. Truist Financial59
  12. Citizens Financial Group58
  13. D.R. Horton58
  14. Darden Restaurants58
  15. Dollar Tree58
  16. Generac58
  17. Aflac57
  18. Allegion57
  19. Ameriprise Financial57
  20. Chevron Corporation57
  21. Hubbell Incorporated57
  22. Lennox International57
  23. Ralph Lauren Corporation57
  24. ResMed57
  25. Sandisk57
  26. Tyler Technologies57
  27. Vistra Corp.57
  28. Western Digital57
  29. Yum! Brands57
  30. Chubb Limited56
  31. CrowdStrike56
  32. Fiserv56
  33. Fortinet56
  34. Henry Schein56
  35. Honeywell Technologies56
  36. IQVIA56
  37. Target56
  38. United Parcel Service56
  39. Deckers Brands55
  40. Deere & Company55
  41. Fastenal55
  42. M&T Bank55
  43. Marathon Petroleum55
  44. Motorola Solutions55
  45. PepsiCo55
  46. Travelers Companies (The)55
  47. Vivmark Residential55
  48. Church & Dwight54
  49. Illumina, Inc.54
  50. J.M. Smucker Company (The)54
  51. Phillips 6654
  52. Procter & Gamble54
  53. Snap-on54
  54. Solventum54
  55. Trimble Inc.54
  56. Twitch54
  57. Wynn Resorts54
  58. Brown-Forman53
  59. Coca-Cola Company (The)53
  60. Pentair53
  61. Reddit53
  62. Southwest Airlines53
  63. Tyson Foods53
  64. Clorox52
  65. Hershey Company (The)52
  66. International Flavors & Fragrances52
  67. Lululemon Athletica52
  68. Nasdaq, Inc.52
  69. Progressive Corporation52
  70. S&P Global52
  71. T. Rowe Price52
  72. Tesla, Inc.52
  73. United Airlines52
  74. Copart51
  75. Oracle Corporation51
  76. Palo Alto Networks51
  77. Regeneron Pharmaceuticals51
  78. Axon Enterprise50
  79. Cisco50
  80. Colgate-Palmolive50
  81. Datadog50
  82. First Solar50
  83. Intel50
  84. LinkedIn50
  85. Principal Financial Group50
  86. Tractor Supply50
  87. Universal Health Services50
  88. Visa Inc.50
40 to 4990 companies
  1. A. O. Smith49
  2. DaVita49
  3. Everpure49
  4. FactSet49
  5. FedEx Freight49
  6. Hartford (The)49
  7. Jabil49
  8. Masco49
  9. Meta49
  10. AES Corporation48
  11. Albemarle Corporation48
  12. Amgen48
  13. Ares Management48
  14. Caterpillar Inc.48
  15. Costco48
  16. FedEx48
  17. Hilton Worldwide48
  18. Humana48
  19. Johnson & Johnson48
  20. Nike, Inc.48
  21. Regency Centers48
  22. Salesforce48
  23. Veeva Systems48
  24. Altria47
  25. Garmin47
  26. Interactive Brokers47
  27. Moderna47
  28. UDR, Inc.47
  29. Valero Energy47
  30. W. W. Grainger47
  31. Archer Daniels Midland46
  32. Cardinal Health46
  33. Crown Castle46
  34. Dominion Energy46
  35. General Mills46
  36. Leidos46
  37. NiSource46
  38. Willis Towers Watson46
  39. Apple45
  40. BlackRock45
  41. Centene Corporation45
  42. Cummins45
  43. Franklin Resources45
  44. Northern Trust45
  45. Booking Holdings44
  46. Camden Property Trust44
  47. Delta Air Lines44
  48. Hormel Foods44
  49. PPG Industries44
  50. Quest Diagnostics44
  51. Steel Dynamics44
  52. Atmos Energy43
  53. CME Group43
  54. Constellation Brands43
  55. Mondelez International43
  56. Monster Beverage43
  57. Pfizer43
  58. Philip Morris International43
  59. State Street Corporation43
  60. 3M42
  61. Elevance Health42
  62. Google42
  63. Hewlett Packard Enterprise42
  64. Honeywell Aerospace42
  65. Invesco42
  66. NextEra Energy42
  67. Public Service Enterprise Group42
  68. Cooper Companies (The)41
  69. Corteva41
  70. Emerson Electric41
  71. Genuine Parts Company41
  72. LyondellBasell41
  73. McCormick & Company41
  74. Mosaic Company (The)41
  75. Prudential Financial41
  76. Trane Technologies41
  77. Ulta Beauty41
  78. Verisk Analytics41
  79. W. R. Berkley Corporation41
  80. AbbVie40
  81. Air Products40
  82. Cincinnati Financial40
  83. GE HealthCare40
  84. McKesson Corporation40
  85. MetLife40
  86. NetApp40
  87. Omnicom Group40
  88. Schlumberger40
  89. United Rentals40
  90. Xcel Energy40
30 to 3991 companies
  1. Consolidated Edison39
  2. L3Harris39
  3. Micron Technology39
  4. Pinnacle West Capital39
  5. Skyworks Solutions39
  6. Workday, Inc.39
  7. Abbott Laboratories38
  8. Blackstone Inc.38
  9. Broadcom38
  10. Cadence Design Systems38
  11. Cencora38
  12. Edwards Lifesciences38
  13. FirstEnergy38
  14. Insulet Corporation38
  15. Las Vegas Sands38
  16. Mettler Toledo38
  17. PPL Corporation38
  18. PTC Inc.38
  19. Waters Corporation38
  20. Zimmer Biomet38
  21. Akamai Technologies37
  22. American International Group37
  23. Bio-Techne37
  24. Ecolab37
  25. Federal Realty Investment Trust37
  26. Ferguson Enterprises37
  27. Incyte37
  28. International Paper37
  29. Kraft Heinz37
  30. Marsh McLennan37
  31. Monolithic Power Systems37
  32. PG&E Corporation37
  33. Steris37
  34. Vertiv37
  35. Charles River Laboratories36
  36. Edison International36
  37. Entergy36
  38. Eversource Energy36
  39. Lam Research36
  40. Revvity36
  41. TE Connectivity36
  42. Baker Hughes35
  43. Exelon35
  44. Kenvue35
  45. Newmont35
  46. Parker Hannifin35
  47. Thermo Fisher Scientific35
  48. Xylem Inc.35
  49. American Electric Power34
  50. Ametek34
  51. Idexx Laboratories34
  52. Intercontinental Exchange34
  53. KKR & Co.34
  54. Prologis34
  55. ServiceNow34
  56. Alliant Energy33
  57. APA Corporation33
  58. Bunge Global33
  59. CDW Corporation33
  60. CMS Energy33
  61. Everest Group33
  62. Halliburton33
  63. IBM33
  64. J.B. Hunt33
  65. News Corp33
  66. Southern Company33
  67. Apollo Global Management32
  68. Arch Capital Group32
  69. Gartner32
  70. GE Vernova32
  71. Iron Mountain32
  72. Marvell Technology32
  73. Zoetis32
  74. Analog Devices31
  75. Arthur J. Gallagher & Co.31
  76. Avery Dennison31
  77. Brown & Brown31
  78. DTE Energy31
  79. Old Dominion31
  80. SBA Communications31
  81. Texas Instruments31
  82. Viatris31
  83. Vulcan Materials Company31
  84. Aon plc30
  85. Equinix30
  86. Moody's Corporation30
  87. NXP Semiconductors30
  88. Realty Income30
  89. Vici Properties30
  90. Weyerhaeuser30
  91. Zebra Technologies30
20 to 29101 companies
  1. Ameren29
  2. Baxter International29
  3. CF Industries29
  4. Cognizant29
  5. Dover Corporation29
  6. Eaton Corporation29
  7. Gilead Sciences29
  8. Intuitive Surgical29
  9. Oneok29
  10. Otis Worldwide29
  11. Smurfit Westrock29
  12. Union Pacific Corporation29
  13. Agilent Technologies28
  14. Alexandria Real Estate Equities28
  15. American Water Works28
  16. Aptiv28
  17. Bristol Myers Squibb28
  18. Broadridge Financial Solutions28
  19. C.H. Robinson28
  20. Cboe Global Markets28
  21. CBRE Group28
  22. ConocoPhillips28
  23. Digital Realty28
  24. Fidelity National Information Services28
  25. Fortive28
  26. Illinois Tool Works28
  27. Lumentum28
  28. Microchip Technology28
  29. Northrop Grumman28
  30. Occidental Petroleum28
  31. Rockwell Automation28
  32. Stryker Corporation28
  33. Amphenol27
  34. BNY Mellon27
  35. Ciena27
  36. Coherent Corp.27
  37. CSX Corporation27
  38. DuPont27
  39. GE Aerospace27
  40. Jack Henry & Associates27
  41. MSCI27
  42. Sysco27
  43. Teledyne Technologies27
  44. Amcor26
  45. Applied Materials26
  46. Ball Corporation26
  47. Boeing26
  48. Carrier Global26
  49. EQT Corporation26
  50. IDEX Corporation26
  51. Verisign26
  52. Welltower26
  53. West Pharmaceutical Services26
  54. Advanced Micro Devices25
  55. Corning Inc.25
  56. Dow Inc.25
  57. Expand Energy25
  58. Healthpeak Properties25
  59. Keysight Technologies25
  60. Kimco Realty25
  61. Kinder Morgan25
  62. Linde plc25
  63. Paccar25
  64. Quanta Services25
  65. Supermicro25
  66. Teradyne25
  67. Textron25
  68. TransDigm Group25
  69. Wabtec25
  70. Comfort Systems USA24
  71. Emcor24
  72. Huntington Ingalls Industries24
  73. Nucor24
  74. ON Semiconductor24
  75. Packaging Corporation of America24
  76. Roper Technologies24
  77. Synopsys24
  78. Targa Resources24
  79. Veralto24
  80. Accenture23
  81. American Tower23
  82. Boston Scientific23
  83. Freeport-McMoRan23
  84. Norfolk Southern23
  85. Arista Networks22
  86. Becton Dickinson22
  87. Lockheed Martin22
  88. Martin Marietta Materials22
  89. Nordson Corporation22
  90. RTX Corporation22
  91. Vertex Pharmaceuticals22
  92. General Dynamics21
  93. Howmet Aerospace21
  94. NVR, Inc.21
  95. WEC Energy Group21
  96. Expeditors International20
  97. Flex Ltd.20
  98. KLA Corporation20
  99. Loews Corporation20
  100. Qnity Electronics20
  101. Williams Companies20
Under 2014 companies
  1. Bloom Energy19
  2. BXP Inc.19
  3. Devon Energy19
  4. Biogen18
  5. CRH plc18
  6. Host Hotels & Resorts18
  7. Ventas18
  8. Danaher Corporation17
  9. EOG Resources17
  10. Jacobs Solutions15
  11. Ingersoll Rand14
  12. Berkshire Hathaway10
  13. Diamondback Energy8
  14. Texas Pacific Land Corporation8

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