Wynn Resorts
Consumer Discretionary
54
out of 100. Number 185 of 512, counting from the worst.
Where Wynn Resorts does well
- Renewals 2 of 20. Few problems found.
- The main website Terms of Use contain NO forced arbitration clause — website disputes go to Nevada courts, which is better than many peers.
- The company states it does not currently sell personal information under Nevada law and 'does not share personal information with third parties for their direct marketing purposes.' California residents get real CCPA rights (access, deletion, opt-out of sale, anti-discrimination, 45-day response, toll-free line 1-888-320-7123) and EEA/UK residents get GDPR rights.
- Marketing opt-outs are provided, and the Terms state text-message consent 'is not required to make a purchase.' The Wynn Slots app does offer a 45-day arbitration opt-out (weak, but it exists).
Wynn's social-gaming app locks you into private one-on-one arbitration and bans you from joining or leading any class action — covering disputes that already existed before you signed up.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
-
Wynn's social-gaming app locks you into private one-on-one arbitration and bans you from joining or leading any class action — covering disputes that already existed before you signed up. Opting out is only possible within 45 days, by mailing a physical letter to their Las Vegas legal department.
THESE TERMS OF SERVICE INCLUDE A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP, OR REPRESENTATIVE CLAIM AND REQUIRING YOU TO PURSUE PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND WYNN SOCIAL THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT-OUT WITHIN THE SPECIFIED TIME FRAME.
-
Even if you do the 45-day postal opt-out correctly, you still give up your jury-trial and class-action rights and must sue in Las Vegas, Nevada — so the opt-out barely restores anything.
In the event you opt out of the arbitration provision... you still waive your right to a jury trial, waive your right to initiate or proceed in a class or collective action, and remain bound by any and all limitations on liability and damages included in these Terms.
-
They can change the price on you even after you've confirmed and paid for a room or package, and they explicitly say they don't have to honor the price you were quoted.
All offers, invitations, discounts, promotional codes, packages and pricing are subject to change at any time. ... Wynn shall not assume any responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor reservations or information affected by such inaccuracies. Wynn reserves the right to make changes, corrections, cancellations and/or improvements ... at any time without notice, including after confirmation of a transaction.
-
Wynn can rewrite the rules at any time and is not required to tell you — the new terms apply just by you continuing to use the site.
The Terms may be updated and modified by us from time to time without notice to you by posting revised Terms on the Site.
-
On property, Wynn can record video and audio of you in public areas, track your movements via your keycard, scan your license plate at valet, and scan your ID at check-in — all folded into an 'integrated profile' of you as a customer.
We may also use closed circuit television and other security measures at our properties that may capture or record images of guests and visitors in public areas, as well as information related to your location while on our properties (via keycards and other technologies). We may also use closed-circuit television and other technologies that record sound or video... Audio, electronic, visual, thermal, olfactory or similar information, including images and audio recordings of guests and visitors in public areas or as otherwise permitted by law.
-
Your data is handed to on-site restaurant/retail partners (then governed by their own privacy policies, not Wynn's), and Wynn plus ad partners track you with cookies across other websites to serve you ads.
Venue Partners – We may disclose your personal information to our restaurant and venue partners... The use of your personal information by the Venue Partners will be subject to the terms and polices of such Venue Partner. ... we and our third-party partners have used cookies and other tracking technologies on our Sites and Wynn Services to serve advertisements about our products when you visit other websites and applications.
How these were found
Terms of Use page (wynnlasvegas.com/terms-and-conditions/708708) shows Effective Date 12/21/2020; Privacy Policy (wynnresorts.com/privacy-policy) shows Effective Date 12/21/2020. Wynn Slots Terms of Service (wynnslot.com) updated January 6, 2025. All three documents were read directly from official Wynn domains via browser fetch on 2026-10-01; no third-party mirrors were used. Not reviewed (each is governed by separate documents, per the Terms/Notice): Wynn Rewards terms and privacy notice (visitwynn.com), Wynn Macau and Wynn Palace (wynnmacau.com/wynnpalace.com), Wynn Jobs applicant privacy (wynnjobs.com), Wynn Gift Cards privacy (wynngiftcards.com), hotel Wi-Fi landing-page terms, sweepstakes rules, and WSI US sports-betting app terms.
These notes come from the original draft and are not independent verification.