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DoorDash

Travel

76

out of 100. Number 16 of 512, counting from the worst.

  • Arbitration 20 of 20, bad
  • Renewals 11 of 20
  • Data sharing 15 of 20, bad
  • Price & terms 13 of 15, bad
  • Data retention 8 of 15
  • Other findings 9 of 10, bad

That crossed-out “deal” price might never have been the actual price.

The fine print

5 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.

  1. That crossed-out “deal” price might never have been the actual price.

    DoorDash does not represent that the strikethrough price was the regular or former price of items for any particular period of time…

  2. One declined card and DoorDash goes fishing through every other card in your wallet.

    This includes our right to charge any payment method on file if your initial form of preferred payment fails.

  3. Wrong or missing food? Getting your money back is entirely their call.

    Charges paid by you for completed and delivered orders… are final and non-refundable. DoorDash has no obligation to provide refunds or credits but may grant them gratuitously at DoorDash's sole discretion.

  4. Unless you hunt down the toggle, DoorDash shares your activity with ad partners.

    If you have not turned off ad personalization, we may disclose personal information (e.g., identifiers and service and platform usage) with advertising partners…

  5. No court, no class action; the only exit is emailing optout@doordash.com within 30 days of signing up.

    UNLESS YOU OPT OUT… YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.