Cognizant
Information Technology
29
out of 100. Number 401 of 512, counting from the worst.
Where Cognizant does well
- Arbitration 0 of 20. Nothing found.
- Renewals 0 of 20. Nothing found.
- No forced arbitration and no class-action waiver in the website Terms — disputes fall under New York law instead, which is unusual restraint for a large company.
- The Privacy Notice states plainly: "We will not sell your personal information to anyone outside the Cognizant group of companies." AI used in learning/training programs is explicitly limited: "not used to make decisions that have employment, performance management, compensation, or similarly significant effects on individuals." Visitors get working access/correction/deletion/portability rights with a named channel (SAR@cognizant.com) plus a toll-free ethics and compliance helpline, and the site does not target or knowingly collect data on children under 13.
Cognizant can change the site's rules whenever it wants without telling you first, and simply continuing to use the site counts as you agreeing to the new rules.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Cognizant can change the site's rules whenever it wants without telling you first, and simply continuing to use the site counts as you agreeing to the new rules.
Cognizant may, at any time, make modifications, changes and alterations to the Content of the website, including the terms and conditions, without prior notice. You are responsible for regularly reviewing the terms and conditions. Your continued use of the website following any modifications, changes or alterations shall constitute your acceptance of such modifications, changes or alterations.
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If you send Cognizant an idea through their contact forms without a prior signed NDA, they treat it as public information and can use, copy, or publish it freely without paying you anything.
Any information disclosed to Cognizant outside of a preexisting and documented confidential business relationship will be deemed nonconfidential and nonproprietary, and Cognizant may therefore develop, use and freely disclose or publish similar ideas without compensating you or accounting to you.
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Cognizant builds a marketing profile about you from how you browse their site and your location, then targets you with personalized promotional messages.
create a profile about you to help us personalize our communications to you, including to ensure that you receive relevant marketing communications based on your actions on a particular Site or your geographic location based on your IP address.
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Your personal details can be handed to Cognizant's business partners whenever they say it's needed to deliver products or services to you.
Business partners: We will disclose your personal information to our business partners if it is necessary for providing products and services to you, such as for certain software and related services.
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If Cognizant is bought, merged, or sells assets, your personal data can be transferred to the new owners as part of the deal.
If we make a sale or transfer of assets, or are otherwise involved in a merger or business/asset transfer, we may transfer your personal information to one or more third parties as part of that transaction.
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Even if your browser asks websites not to track you, Cognizant ignores the request and its advertising and targeting cookies keep collecting data, including showing you ads on other websites.
Do Not Track or "DNT" is a browser setting that requests that a web application disable its tracking of an individual user. We do not respond to DNT signals, because there currently is no industry or legal standard for recognizing or honoring DNT signals.
How these were found
All three documents were read live on cognizant.com on October 1, 2026 (no mirrors needed). Website Terms and Conditions (https://www.cognizant.com/legal) state 'These terms and conditions were last updated in May, 2026.' Cookie Notice (https://www.cognizant.com/us/en/about-cognizant/cookie-notice) was last updated 8 April 2024. Website Privacy Notice (https://www.cognizant.com/us/en/privacy-notice) shows no version date. Cognizant is a B2B IT-services company: it has no consumer accounts, subscriptions, or auto-renewal flows on its public site, so there were no auto-renew traps to find; real client engagements run on separately negotiated contracts, so this scoring covers only the public-facing website documents.
These notes come from the original draft and are not independent verification.