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Etsy

Retail

64

out of 100. Number 84 of 512, counting from the worst.

  • Arbitration 17 of 20, bad
  • Renewals 4 of 20, good
  • Data sharing 14 of 20, bad
  • Price & terms 12 of 15, bad
  • Data retention 10 of 15
  • Other findings 7 of 10, bad

Where Etsy does well

  • Renewals 4 of 20. Few problems found.

No real court, no class action, no jury — just by browsing you've signed away your right to sue; one 30-day opt-out window for new users.

The fine print

5 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.

  1. No real court, no class action, no jury — just by browsing you've signed away your right to sue; one 30-day opt-out window for new users.

    you and Etsy … agree to submit our disputes exclusively to binding individual arbitration, and we won't sue each other in court before a judge or jury"

    Source

  2. Your photos and reviews can end up in Etsy's ads forever, even after you delete your account.

    you grant Etsy a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of Your Content… in any formats and through any channels, including… our partners, or third-party website or advertising medium"

  3. Etsy can rewrite the deal anytime, even deleting protections — your only alternative is to quit.

    We may update these Terms from time to time, including by adding entirely new terms and deleting existing terms… Your use of the Services after the effective date of the changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you may close your account."

  4. They let ad companies vacuum up your email, device ID, IP, and purchase history — which the law calls a sale; opt-out exists if you can find it.

    We do not sell your Personal Information in exchange for monetary compensation. We may share your Personal Information by allowing certain third parties (such as online advertising services) to collect Personal Information via automated technologies on our Site and Apps for targeted advertising purposes… We may 'sell' (as defined by statute) or share for cross-context behavioral advertising purposes"

  5. Defective purchase? Etsy's exposure is capped at $100 — go chase the individual seller yourself.

    IN NO EVENT SHALL ETSY'S AGGREGATE LIABILITY FOR ANY DAMAGES EXCEED THE GREATER OF ONE HUNDRED ($100) US DOLLARS (USD) OR THE AMOUNT YOU PAID ETSY IN THE PAST TWELVE MONTHS… Any legal claim related to an item you purchase must be brought directly against the seller of the item."