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Keysight Technologies

Information Technology

25

out of 100. Number 456 of 512, counting from the worst.

  • Arbitration 0 of 20, good
  • Renewals 0 of 20, good
  • Data sharing 8 of 20
  • Price & terms 7 of 15
  • Data retention 5 of 15
  • Other findings 5 of 10

Where Keysight Technologies does well

  • Arbitration 0 of 20. Nothing found.
  • Renewals 0 of 20. Nothing found.
  • No forced arbitration or class-action waiver appears anywhere in the public website Terms of Use — a meaningful gap versus peers.
  • The privacy statement explicitly says 'Keysight will not rent or sell your personal information to parties.'
  • Material privacy-policy changes get email or homepage-notice notification, not just silent reposting.
  • Recognizes rights to erasure, correction, objection, and portability, with a named Privacy Advocate (privacy_advocate@keysight.com) and a stated 30-day response time.
  • Commits to breach notification to regulators and affected individuals.
  • No auto-renew/cancellation traps are visible in the public-facing documents (B2B, mostly negotiated sales).

Anything you send Keysight through its site — support questions, forum posts, feedback — becomes theirs forever, royalty-free, and they can use your ideas and know-how for any purpose, with no confidentiality.

The fine print

6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.

  1. Anything you send Keysight through its site — support questions, forum posts, feedback — becomes theirs forever, royalty-free, and they can use your ideas and know-how for any purpose, with no confidentiality. And you must indemnify them for claims arising from what you submitted.

    By transmitting Communications, you grant Keysight an unrestricted, perpetual and irrevocable license to copy, reproduce, publish, upload, post, transmit, distribute, publicly display, perform, modify, create derivative works from, and otherwise freely use, those Communications for any and all commercial or non-commercial purposes. You also agree that Keysight is free to use any ideas, concepts, know-how, or techniques that you transmit for any purpose.

    Keysight Technologies Website Terms of Use (User Submissions section)

  2. Merely visiting the website again binds you to whatever the latest terms say — you don't get notice or a chance to object before a changed term applies to you. The privacy statement separately reserves the right to modify it 'at any time by posting the revised statement on our website.'

    EACH TIME YOU ACCESS AND USE THIS WEBSITE AND ANY MATERIALS ON THIS WEBSITE, YOU AGREE TO THESE TERMS, WHICH KEYSIGHT MAY REVISE AT ANY TIME.

    Keysight Technologies Website Terms of Use (intro paragraph)

  3. Keysight's software phones home automatically over the internet — collecting your device ID, host name, and even nearby Wi-Fi access point data — and one stated purpose is to police your license compliance and identify unlicensed use. Opting out depends on per-product documentation, not a global switch.

    Certain Keysight software collects software user information via an automatic data feed when connected to the internet. Such information may include software or device username, host name, device ID, IP address, Wi-Fi access point information, email address associated with the software, and/or information about usage of the software or its features... (c) to ensure compliance with terms and conditions of software license agreements; (d) to identify unlicensed usage of the software

    Keysight Technologies, Inc. Customer Privacy Statement, section 2 & 3 ('Software usage information')

  4. They merge what you tell them with your web behavior and your software telemetry to build a 'broader profile' of you as an individual — beyond any single purpose you originally consented to.

    Keysight may sometimes combine your personal information with online usage information and/or software usage information to build a broader profile of our individual users so that we can better serve our customers.

    Keysight Technologies, Inc. Customer Privacy Statement, section 3 ('Use of combined personal data')

  5. Your contact details and other personal data can be passed to outside sales partners, rental partners, and agents — essentially a distribution of your information across Keysight's partner network, not just within the company.

    We may share your personal information with Keysight business partners including sales, rental and solution partners and agents offering Keysight products and services, and vendors acting at our direction.

    Keysight Technologies, Inc. Customer Privacy Statement, section 4 ('Keysight business partners')

  6. Your personal data is kept for five full years after your last interaction — and order/business records can be kept even longer. Separately, the privacy statement admits user content in public areas 'may continue to be available online even after it is removed from our website.'

    We retain your personal data as part of your individual customer record for a period of five years following any activity on your account. After that time, your record will be inactivated and then deleted in accordance with Keysight's data retention practices. We may retain personal data associated with orders, quotes, or other official business records for a longer period of time as necessary...

    Keysight Technologies, Inc. Customer Privacy Statement, section 5 ('Data Retention')

How these were found

Documents read in full on Oct 1, 2026: 'KEYSIGHT TECHNOLOGIES WEBSITE TERMS OF USE' (no date stamp on page; mirrored region variant https://www.keysight.com/il/en/contact/terms-of-use.html) and 'Keysight Technologies, Inc. Customer Privacy Statement' (last updated October 1, 2021 — a 5-year-old privacy policy still live, https://www.keysight.com/mx/en/contact/privacy.html). Both are generic B2B website docs, not the negotiated enterprise sales contracts most Keysight revenue flows through, so scoring reflects only the public-facing surface. Keysight's product licensing is heavily governed by a separate Software EULA (node-locked/transportable/floating/subscription licenses, www.keysight.com/find/sweula) and by service subscription terms (service.keysight.com, e.g. free-trial 'AS IS' disclaimers), which were not scored here. No mirror services were needed; keysight.com was directly fetchable.

These notes come from the original draft and are not independent verification.