Chevron Corporation
Energy
57
out of 100. Number 148 of 512, counting from the worst.
Where Chevron Corporation does well
- Renewals 0 of 20. Nothing found.
- The main chevron.com Terms of Use contain NO forced arbitration clause — website disputes go to Texas courts, preserving your day in court.
- The rewards arbitration is softened by real consumer-friendly mechanics: Chevron reimburses your filing fee for claims of $10,000 or less, lets you choose a documents-only, phone, or in-person hearing, pays you at least $1,000 if you win the arbitration, and small-claims court is preserved.
- Data-sale opt-outs are surfaced rather than buried: the site offers 'Reject Optional Cookies' / 'Do not share my personal data' banner controls and in-app Privacy Settings to opt out of sales.
- There is a real account-deletion path — My Profile > Settings > Delete Account in the apps removes payment methods, receipts, and points — and Chevron is unusually candid about the bargain, telling California consumers its good-faith estimate that 'the value received from your personal data is reasonably equal to the value of the benefit we offer you pursuant to a Rewards Program.'
Chevron openly sells what you bought at the pump and which station you visited to marketing companies, ad networks, and other retailers so they can advertise to you.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Chevron openly sells what you bought at the pump and which station you visited to marketing companies, ad networks, and other retailers so they can advertise to you. Your fuel purchase history is a product.
Subject to any opt-out rights, we may share or sell the following personal data with or to marketing companies, data and media network providers, other retail merchants, and rewards- and discount-program providers for third parties' promotional purposes: personal data of Chevron Texaco Rewards and ExtraMile Rewards program members, including retail purchase information. ... Subject to any opt-out rights, we may share or sell the following personal data with or to marketing companies, data and media network providers, other retail merchants, and rewards and discount program providers for third parties' promotional purposes: transaction data involving retail purchases at Chevron- and Texaco-branded stations and ExtraMile convenience stores with a payment card. Such data may include station-location information...
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Simply using the Chevron/Texaco rewards app to pay for gas strips you of jury-trial rights and any class-action option against Chevron. There is no opt-out.
ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT... WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY, AND YOU AGREE THAT WE AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. YOU AGREE THAT ANY ARBITRATION UNDER THESE TERMS AND CONDITIONS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION.
Chevron Texaco Rewards Loyalty Terms and Conditions, Section 16 (Arbitration)
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Chevron can rewrite the app/rewards rules whenever it wants, without telling you, and the new rules automatically bind you. The main website terms contain the same 'at any time without notice' language.
Company may revise these Terms at any time without notice. It is your responsibility to regularly check for changes to these Terms because they will be binding on you.
Chevron Texaco Rewards Loyalty Terms and Conditions, Section 19 (Changes to Terms)
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If someone gets into your Chevron app account and buys gas on your linked card — or even uses the wrong pump number by mistake — Chevron's contract says you're on the hook for the charge.
You are authorizing all purchases made from your account using the App. You understand that you are responsible for all transactions through the App, even unauthorized transactions or ones using an incorrect fuel pump number...
Chevron Texaco Rewards Loyalty Terms and Conditions, Section 1 (User Account and Payments)
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Because the app itself is free to use, Chevron caps what it can ever owe you at effectively $0 — even for its own negligence — while Section 15 separately makes you cover Chevron's legal bills (attorney's fees included) for anything tied to your account, including unauthorized access to it.
In no event shall Company's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence) or otherwise) exceed the amount paid by you to Company, if any, for using the App and Website.
Chevron Texaco Rewards Loyalty Terms and Conditions, Section 14 (Limitation of Liability)
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Chevron can kill the app or your rewards program for any reason, with no warning, and it explicitly states it never has to give you back your data or receipts — and Chevron also 'reserves the right to change or terminate any offers at any time with or without notice,' so earned discounts can vanish.
We reserve the right, in our sole discretion and without prior notice, to modify, suspend, terminate, withdraw, or discontinue all or any part of the App, Website or the Programs or your use of the same. ... Except as otherwise provided in the Privacy Statement or as required by applicable law, we have no obligation at any time to return or otherwise provide to you or any third party on your behalf any content, any information you provide to us, or any other information that we may have that relates to you.
Chevron Texaco Rewards Loyalty Terms and Conditions (intro paragraph)
How these were found
Documents read directly from official domains via browser_open on Oct 1, 2026 — no mirrors needed. Sources: (1) Chevron.com Terms of Use (no revision date shown on the page) — has NO arbitration clause, but allows revision 'at any time without notice' and imposes exclusive Texas jurisdiction; (2) United States Consumer Privacy Statement, last updated September 22, 2025 — its own header says it was updated 'to expressly address the new Maryland state privacy law and clarify how we may begin selling certain personal data on or after September 22, 2026'; (3) Chevron Texaco Rewards 'Mobile Apps and Rewards Programs Terms of Use,' last revised July 2026. The rewards/app terms (the consumer payment product) carry the mandatory arbitration, data, and indemnity language; the main website terms are milder. Findings reflect documents as of Oct 1, 2026 and may change at any time — the terms themselves say changes can be made 'without notice.'
These notes come from the original draft and are not independent verification.