FactSet
Financials
49
out of 100. Number 220 of 512, counting from the worst.
Where FactSet does well
- Renewals 3 of 20. Few problems found.
- The current Privacy Notice explicitly states 'We do not sell or rent Personal Data to third parties for their own use' — a clearer anti-sale statement than many peers.
- Data shared with advertisers is described as anonymized and aggregated usage information only, not identifiable personal data.
- The arbitration clause preserves small-claims court access, and users can contact dataprivacy@factset.com (or a toll-free number) to exercise access/deletion rights, with an explicit non-discrimination pledge.
- No auto-renew dark patterns are visible in any public document — FactSet is a B2B vendor whose real subscriptions are governed by negotiated written client agreements, not self-serve clickwrap with cancellation traps.
- It does not market to or knowingly collect data from individuals under 18.
If you have any dispute with FactSet over their public website, you cannot sue them in court — you must go through binding arbitration with the American Arbitration Association.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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If you have any dispute with FactSet over their public website, you cannot sue them in court — you must go through binding arbitration with the American Arbitration Association. You give up your right to a court trial and a jury for website disputes.
You agree that any claim or dispute arising out of or relating in any way to your use of the Site, or any service provided by us, will be resolved solely and exclusively by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. ... YOU UNDERSTAND AND AGREE TO SUBMIT TO ARBITRATION PROCEEDINGS TO SETTLE ANY DISPUTES HEREUNDER, THAT ARBITRATION WILL BE IN LIEU OF LITIGATION, AND EACH PARTY HEREBY WAIVES THE RIGHT TO SUE IN COURT IN FAVOR OF THE ARBITRATION PROCEEDING EXCEPT AS PERMITTED UNDER THIS AGREEMENT.
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FactSet can rewrite the terms whenever it wants just by posting a new version — no email or pop-up notice required. The burden is on you to keep checking, and the new terms bind you automatically.
FactSet may revise these terms at any time by updating this posting. You should visit this page from time to time to review the then-current terms because they are binding on you.
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Anything you post or send them — feedback, questions, data, suggestions — becomes theirs to use forever, royalty-free, worldwide, even after you leave. They can sell or sublicense it to others, they don't have to keep it confidential, and they don't even have to give you a copy.
If you transmit or post any Communications to this Site, you grant FactSet a world-wide, royalty free, fully paid, perpetual, irrevocable, and fully assignable, transferable and sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, display, and otherwise exploit those Communications throughout the world in any form, media, or technology, whether now known or hereafter devised or developed. FactSet will have no obligations in connection with any of the Communications, including, to the extent permitted by law, any obligation to retain or provide you with copies of your Communications or to guarantee any confidentiality with respect to your Communications.
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Your personal data can flow to a long list of third parties — marketing companies, market researchers, credit verification firms — and if FactSet is ever sold, your data goes with the company as one of the assets sold.
We may disclose Personal Data to third parties that we have engaged to assist us in providing you with our products and services... This includes the following service providers: billing services; payroll providers; transaction managers; credit verification services; market researchers; CRM applications; software and application vendors; data center providers and cloud services providers; marketing companies; IT and infrastructure providers; and other third-party service providers... share your Personal Data with third parties in connection with potential or actual sale of our company or any of our assets... Personal Data held by us about our users may be one of the transferred assets.
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FactSet warns upfront that scrapers and third parties may harvest info from the site and contact you, and it accepts no responsibility for stopping it.
FactSet cannot prevent the 'harvesting' of information from this Site, and you may be contacted by FactSet or unrelated third parties, by e-mail or otherwise, within or outside of this Site.
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In FactSet's free-trial terms, they can kill your access instantly for any reason, rewrite the agreement whenever they want (just by emailing you), and both sides give up the right to a jury trial — all while you waive all warranties and assume all risk.
FactSet may immediately terminate this Agreement and cancel the Service in its sole discretion immediately at any time. ... FactSet may amend this Agreement at any time upon notice to the email address provided by you. ... YOU AND FACTSET HEREBY WAIVE YOUR RESPECTIVE RIGHT TO A TRIAL BY JURY.
How these were found
Documents read live on 2026-10-01: (1) FactSet Privacy Notice, 'Last Revised July 2025', at http://www.factset.com/privacy; (2) FactSet Website Terms of Use, 'These terms were last updated April 2022', on the same page below the privacy notice; (3) FactSet Displaced User Program Terms of Use, 2021 PDF, at go.factset.com. No mirror or archive was needed — factset.com loaded fine. Note: one 2020 archived copy of the privacy policy contained the line 'We may choose to sell your personal data in the future' — this is NOT in the current July 2025 version and was deliberately excluded from findings. Key limitation: FactSet's core client product subscriptions are governed by private, negotiated B2B agreements that are not publicly available, so auto-renewal, price-change, and cancellation terms of the actual paid product could not be reviewed; the modest score reflects only what is publicly documented.
These notes come from the original draft and are not independent verification.