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Cummins

Industrials

45

out of 100. Number 258 of 512, counting from the worst.

  • Arbitration 10 of 20
  • Renewals 10 of 20
  • Data sharing 6 of 20
  • Price & terms 9 of 15
  • Data retention 5 of 15
  • Other findings 5 of 10

Where Cummins does well

  • The arbitration clause includes a real opt-out: email legal.function@cummins.com within 30 days of first accepting the terms and you're out.
  • The privacy policy flatly commits: 'We do not sell or disclose your personal information for monetary consideration or profit,' and service providers are contractually barred from selling or sharing it.
  • Orders can be cancelled for a full refund (24 hours for products, 30 days for services/subscriptions), and if Cummins terminates without cause you get a pro-rated refund.
  • The pre-arbitration clause guarantees a $1,000 minimum recovery if the arbitrator awards more than Cummins' last settlement offer. No forced arbitration or auto-renew appears in the general corporate website terms — these provisions only live in the Marketplace terms for online purchases.

Anyone buying on Cummins Marketplace gives up the right to sue in court or join a class action — disputes go to private arbitration instead.

The fine print

6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.

  1. Anyone buying on Cummins Marketplace gives up the right to sue in court or join a class action — disputes go to private arbitration instead. A 30-day email opt-out exists, but you have to know about it and act fast.

    Any and all controversies, disputes, demands, counts, claims or causes of action between you and Cummins or its employees, agents, successors, or assigns that arise from or relate to the Website or Website Purchases ... shall exclusively be settled via binding arbitration ... YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT TO ARBITRATE, YOU AND CUMMINS ARE EACH WAIVING THE RIGHT TO SUE IN COURT, INCLUDING THE RIGHT TO RECEIVE A TRIAL BY JURY AND TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY-GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING. (the "Class Action Waiver").

    Cummins Marketplace Terms and Conditions of Use, Section 18 (Arbitration and Class Action Waiver)

  2. Subscriptions on Cummins Marketplace auto-renew by default and keep rolling unless you send written notice at least 30 days before the term ends — miss the window and you're locked in for another billing period.

    Following the Initial Term, these Terms shall automatically renew on a Billing Period-by-Billing Period basis thereafter (each a "Renewal Term") under the same terms and conditions, unless either you or Cummins notifies the other in writing of its intention not to renew these Terms at least 30 days prior to the expiration of the Initial Term or the final Renewal Term.

    Cummins Marketplace Terms and Conditions of Use, Section 5 (Term, Suspension and Termination)

  3. Cummins can rewrite the deal — including the arbitration clause itself — whenever it wants, and just by keeping using the site you are deemed to have agreed. No affirmative acceptance of the new terms required.

    We reserve the right to modify or replace these Terms, including the agreement to arbitrate, from time to time in our sole discretion. ... Your continued use of the Website and Website Purchases following a change in the Terms represents your consent to the new Terms to the fullest extent permitted by law.

    Cummins Marketplace Terms and Conditions of Use, Section 2 (Changes to Terms)

  4. If your engine or generator has telematics enabled, Cummins continuously receives its precise GPS location, fault codes, braking and speed data. It's disclosed and tied to maintenance, but it means your equipment reports your whereabouts and driving behavior to the manufacturer.

    Your use of commercial vehicles or equipment containing activated telematics devices that transmit information to Cummins in relation to the proper functioning and maintenance of the vehicle/equipment on which it is installed, such as vehicle or equipment identifiers, fault codes and similar functioning information, applicable dates and times, precise geolocation data (for evaluating road conditions and similar factors impacting performance), and braking and speed information.

    Cummins Privacy Policy (Privacy and Legal), 'Source and Type of Personal Information We Collect'

  5. There's no stated deletion timeline for your data — it stays as long as Cummins deems necessary for business purposes, and you'd have to email them just to learn the actual retention schedule.

    We store your personal information as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purpose, including to meet our legal, regulatory or other compliance obligations. You can find more details about our personal information retention by contacting privacy@cummins.com.

    Cummins Privacy Policy (Privacy and Legal), 'Retention of Personal Information'

  6. Send Cummins any product feedback or suggestions and you irrevocably hand over all rights to it — they can use, license or commercialize your idea with zero compensation or credit back to you.

    If you choose to provide technical, business or other feedback to Cummins concerning the Website or Website Purchases or any Cummins products or services (collectively, "Feedback"), Cummins will be free to use, disclose, reproduce, license, or otherwise distribute or exploit such Feedback in its sole discretion without any obligations or restrictions of any kind, including intellectual property rights or licensing obligations. You hereby irrevocably assign to us all right, title, and interest in and to the Feedback.

    Cummins Marketplace Terms and Conditions of Use, Section 7.3 (Feedback)

How these were found

Cummins is a B2B engine manufacturer; scored documents are the Cummins Marketplace Terms (online store) and the corporate Privacy Policy — there is no broad consumer terms-of-service to score. The Marketplace Terms are dated 'Last updated: June 15, 2020' (6+ years old; may be superseded by newer versions not publicly fetched). The privacy policy carries no published date or version number. The URL cummins.com/terms-and-conditions redirects to the Privacy and Legal page — no standalone consumer terms of use were found on cummins.com. Telematics, Digital Tools, and QuickServe data notices were not fully read; QuickServe Online's separate terms were not scored. All text was read directly from the official cummins.com / marketplace.cummins.com domains via automated page fetches on October 1, 2026; no mirrors were used. Scoring is editorial and kept modest to reflect limited consumer-facing exposure.

These notes come from the original draft and are not independent verification.