Realty Income
Real Estate
30
out of 100. Number 394 of 512, counting from the worst.
Where Realty Income does well
- Arbitration 2 of 20. Few problems found.
- Renewals 0 of 20. Nothing found.
- Data sharing 3 of 20. Few problems found.
- No forced arbitration and no class-action waiver anywhere in the documents — disputes go to real courts, which is better than most consumer-facing companies.
- The Privacy Policy explicitly promises 'Realty Income will not disclose, sell, rent, or lease your personal information to others except as described in this Privacy Policy or at the point of collection' — a clear no-sale commitment.
- It is framed around GDPR, the U.K.
- Data Protection Act 2018, and CCPA, and offers real deletion/access rights via a dedicated contact (email and a toll-free phone number), including California 'Shine the Light' disclosure rights.
- The site double-opt-ins its email newsletters (confirmation link required before any communication), anonymizes IP addresses (last octet/IPv6 bits zeroed), promises not to correlate passive browsing data with personal information, publishes a full cookie table with names, categories, and expiry dates, and states it does not knowingly collect data from children under 16 and will delete it if discovered.
The company can rewrite the rules of the site whenever it wants without telling you — not even by email.
The fine print
7 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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The company can rewrite the rules of the site whenever it wants without telling you — not even by email. The burden is on you to keep re-reading the terms, and simply continuing to use the site counts as agreeing to whatever changed.
Realty Income reserves the right to revise these Terms of Use at any time without prior notice. We will make such changes by posting them on the Site. You should check the Site frequently for such changes. Your continued access of the Site after such changes shall constitute your acceptance of those changes.
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The same one-sided deal applies to the privacy rules themselves: they can be amended silently for business reasons, and just using the site again afterward means you accepted the new privacy terms.
We may update or amend this Privacy Policy from time to time to comply with the law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the website. By continuing to use the website, you agree to be bound by the terms of these updates and amendments.
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No forced arbitration (a genuine plus), but any dispute must be fought in California courts — even if you live elsewhere — and you irrevocably give up your right to a jury trial and to challenge the venue. Just visiting the site binds you to this.
By accessing, viewing, or using the services, works, content, or materials on the website, you consent and agree to (a) the exclusive jurisdiction of the federal or other courts located in the State of California, and that any action or proceeding with regard to any breach or threatened breach of these Terms of Use (including any injunction seeking the restraint of such breach or threatened breach) may be brought in such courts; (b) accept service of process by personal delivery or mail; and (c) irrevocably waive the right to trial by jury and any jurisdictional and venue defenses otherwise available.
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If you email them a question, they explicitly reserve the right to keep your name, email, and everything you wrote indefinitely — with no stated deletion timeline — just in case you ever contact them again.
We may use the information you provide in your email to respond to your inquiry, and we reserve the right to retain whatever information you submit in your email, including your name, email address, and any comments or other information that you send via the email reply mechanism, in order to better serve you should you contact us again.
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The official retention rule is essentially elastic: 'as long as necessary,' with an open-ended escape hatch for any longer period the law allows — so there is no firm outer limit on how long your data is kept.
We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law, or to otherwise fulfill a legal obligation.
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Anything you send them — a question, comment, or suggestion — is automatically treated as non-confidential, and they can freely use your ideas for any purpose, including building and marketing products, with no obligation to you.
Subject to any applicable terms and conditions set forth in Realty Income's Privacy Policy, any communication or other material that you send to Realty Income through the Internet or post on a Realty Income website by electronic mail or otherwise, such as any questions, comments, suggestions or the like, is and will be deemed to be non-confidential and Realty Income shall have no obligation of any kind with respect to such information. Realty Income shall be free to use any ideas, concepts, know-how or techniques contained in such communication for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products.
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If the company is sold, merged, or dissolved, your personal data can be handed off to an unrelated buyer — and once transferred, that new owner is no longer bound by Realty Income's privacy promises.
Moreover, in the event of a sale, merger, or transfer of some or all of Realty Income's assets, or dissolution or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred assets or acquired business.
How these were found
Documents read directly from the official realtyincome.com domain via text fetch on 2026-10-01; no mirrors were needed and no content was invented. Terms of Use is dated 'Last Updated: January 1, 2020' — notably old for a site of a major REIT; Privacy Policy is current ('Last Updated: October 14, 2025'). Realty Income is an investor-facing net-lease REIT: its site offers no consumer accounts, subscriptions, billing, or transactions, so the auto-renew category is effectively not applicable. There is no forced arbitration clause or class-action waiver anywhere in the documents, keeping the score modest. Score reflects editorial judgment applied to what the documents actually say.
These notes come from the original draft and are not independent verification.