Church & Dwight
Consumer Staples
54
out of 100. Number 176 of 512, counting from the worst.
Where Church & Dwight does well
- Renewals 2 of 20. Few problems found.
- No subscription or auto-renewal surface was found on the corporate site, so there are no cancellation traps to speak of — a real advantage over subscription-heavy peers.
- They state plainly that they do not sell personal information 'in exchange for monetary compensation.' The privacy setup is reasonably user-friendly: a Privacy Preference Center with opt-outs for sale/sharing and targeted advertising, a named privacy contact (privacychd@churchdwight.com), an appeal process if a rights request is denied, and a separate consumer health data statement with delete/withdraw rights.
- The arbitration clause at least reimburses the consumer's arbitration filing fee rather than leaving them to pay it.
- Children's privacy is handled simply: the sites are not directed at under-13s and they say they will promptly delete any such data they become aware of.
- Sharing of data with business partners can be opted out of by contacting them, and the policy names concrete contacts and channels rather than hiding behind a form.
If you have any dispute with Church & Dwight — even just from using their website — you cannot sue them in court, join a class action, or get a jury trial.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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If you have any dispute with Church & Dwight — even just from using their website — you cannot sue them in court, join a class action, or get a jury trial. You must go through private arbitration one-on-one, and if they win, they can try to make you pay their legal bills, including the filing fee they initially reimbursed you.
THESE TERMS OF SERVICE INCLUDE A CLASS ACTION WAIVER AND REQUIRE BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. ... BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU ARE GIVING UP YOUR RIGHT TO GO TO COURT, INCLUDING YOUR RIGHT TO A JURY TRIAL. ... There shall be no right or authority for any claim to be arbitrated on a class action basis or in a purported representative capacity. ... If you initiate an arbitration, we will promptly reimburse you for any standard filing fee ... However, if we are the prevailing party in the arbitration, applicable law may allow the arbitrator to award attorneys' fees and costs to us, including the filing fee.
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You get only one year to bring any claim — shorter than many states' usual deadlines — and you must file it in their home county in New Jersey, or your claim is permanently barred.
Any cause of action with respect to this Website, the Services, or these Terms must be filed in Mercer County, New Jersey within 1 year after the cause of action has accrued; unless such a filing is made in accordance with such rules, the cause shall be permanently barred.
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If you post a photo or video on your own Instagram that merely tags one of their brands (e.g., Arm & Hammer), their terms claim a permanent, worldwide, royalty-free license to reuse your content in their advertising forever — no opt-out, no expiration.
Content also includes Content provided by you through third party services such as your social media account (e.g., Facebook, Instagram, Twitter, etc.) if such Content mentions, tags or otherwise interacts with Church & Dwight, the Website, Services or any of our brands, products or services. By Uploading any Content you hereby grant ... Church & Dwight a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use your Content in connection with the operation of the Services, the Website, the products, or the promotion, advertising or marketing thereof, in any form, medium or technology now known or later developed.
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Church & Dwight lets ad networks and social platforms track your browsing on their sites over time and across other sites to build targeted ad profiles about you — the kind of tracking that qualifies as a 'sale' or 'sharing' of your data under California law.
We may disclose the Information we collect about you and your online activities to third parties for interest-based advertising purposes ... on our Sites, we and third parties (including ad networks, online advertising companies, and social media and networking platforms) may collect Information about you and your online activities (through cookies and other automated technologies) over time and across sites to provide you with advertising about products and services tailored to your interests.
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Sensitive health information — including reproductive or sexual health data collected from their First Response pregnancy-test brand site — can be swept up by their advertising partners' trackers for behavioral advertising. You have to opt out separately on every site, browser, and device.
We may allow certain third parties (such as our online advertising partners), to collect your consumer health data via automated technologies for cross-context behavioral advertising when you use or visit our websites or online services, to the extent permitted by law.
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They can change the terms or the privacy policy whenever they want without telling you directly — no email, no notice. Just visiting the site after a change counts as agreeing to it.
We may revise these Terms of Service at any time and in our discretion. Your continued use of the Services will mean you accept those changes. ... We may change this Notice from time to time. When we do, we will let you know by posting the changed Notice on this page with a new 'Last Updated' date.
Terms & Conditions and Privacy Notice — and https://churchdwight.com/privacy-policy.aspx
How these were found
Documents read via browser_open on Oct 1, 2026: (1) Terms & Conditions, https://churchdwight.com/terms-conditions.aspx (no 'Last Updated' date shown on the page); (2) Privacy Notice (Church & Dwight Co., Inc. Privacy Notice), https://churchdwight.com/privacy-policy.aspx, Last Updated May 13, 2026; (3) Consumer Health Data Privacy Statement, https://www.churchdwight.com/chd-consumer-health-data-privacy-statement.aspx, Last Updated May 12, 2026. No mirrors were needed — the official domain fetched fine. I did not read all 685 lines of the Privacy Notice; I read the collection, use, disclosure, cookies, rights/choices, retention, security, children, and changes sections in full (lines 0-336), and verified the 'Sale or Sharing of Personal Information' section via search snippets drawn from the official churchdwight.com page itself. The U.S. State Supplement's full text was not read end-to-end. Church & Dwight is primarily a packaged-goods manufacturer (Arm & Hammer, OxiClean, Trojan); I found no subscription or auto-renewal product surface on the corporate site — the low auto-renew score reflects absence of such surface, not a confirmed absence across every brand storefront (e.g., Shopify-based brand stores were not individually reviewed).
These notes come from the original draft and are not independent verification.