OpenAI
Tech
67
out of 100. Number 65 of 512, counting from the worst.
Your chats become your employer's.
The fine print
5 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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YOU AND OPENAI AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS” — no court, no jury, no class action; mandatory 60-day informal process first. Opt-out only within 30 days of signup via a Google Form.
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Your chats become your employer's.
If you signed up with a work email, the org admin “will be able to control your account, including being able to access Content and restrict or remove your access.”
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Chat content trains models by default; once de-identified for training, it's never removable.
“We may use Content to provide, maintain, develop, and improve our Services” — deleted data removed “within 30 days… unless… it has already been de-identified and disassociated from your account when you allow us to use your Content to improve our models.”
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Auto-renew by default, trials auto-convert, no refunds.
“We will automatically charge your payment method on each agreed-upon periodic renewal until you cancel” + “Payments are non-refundable, except where required by law.”
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Wide sharing on their own judgment.
“We may share your Personal Data, including information about your interaction with our Services, with government authorities, industry peers, or other third parties… if we determine, in our sole discretion, that there is a violation of our terms.”