IQVIA
Health Care
56
out of 100. Number 164 of 512, counting from the worst.
Where IQVIA does well
- Arbitration 3 of 20. Few problems found.
- Renewals 2 of 20. Few problems found.
- IQVIA honors Global Privacy Control: 'we will treat that opt-out preference signal as a valid request... The Services respond to opt-out preference signals in a frictionless manner.'
- It does not sell or share the data of consumers under 16, and pledges to delete data of children under 13 (16 in some jurisdictions) if collected.
- It states it does not use personal information 'for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects.'
- For material privacy-policy changes, it will notify users 'as required by applicable law, including by emailing you at the email address that you have provided us with.'
- If it refuses a data-access request, it must 'provide you with an explanation of why that determination has been made and a contact point for any further inquiries.'
IQVIA openly reserves the right to sell or rent your personal data — including 'Sensitive Personal Information' like SSNs, financial account numbers, and health-adjacent data — to business partners and affiliates for money.
The fine print
8 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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IQVIA openly reserves the right to sell or rent your personal data — including 'Sensitive Personal Information' like SSNs, financial account numbers, and health-adjacent data — to business partners and affiliates for money. The opt-out is on you.
We may choose to rent, release, disclose, disseminate, make available, or sell any of the Personal Information or Sensitive Personal Information described in the 'What information do we collect about you?' section, above, to our business partners, affiliates, subsidiaries, and successors (as described below) in return for monetary or other valuable consideration.
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IQVIA publicly admits a subsidiary is a registered data broker — i.e., selling personal information is part of the business model, not a side effect.
IQVIA Digital (a subsidiary of IQVIA Inc., the entity maintaining this website) is a data broker under Texas law. To conduct business in Texas, a data broker must register with the Texas Secretary of State (Texas SOS).
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IQVIA collects gender-affirming care, reproductive/sexual health, genetic data, and location suggesting you sought health services — and can use it for interest-based advertising. It also warns that simply browsing its site lets third parties collect your health data across the web.
We may collect the following categories of Consumer Health Data from you: ... Gender-affirming care information; Reproductive or sexual health information; Genetic data; Precise location information that could reasonably indicate your attempt to acquire or receive health services or supplies... We collect the above categories of Consumer Health Data for the following purposes: ... To perform data analytics and interest-based advertising... Please note that your use of our website and online service may allow third parties to collect your Consumer Health Data over time and across different Internet websites.
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IQVIA profiles you into 'Data Segments' for advertisers, links your browsers and devices to one identity by inference, and converts offline records into online ad targeting — even for people who never signed up for anything.
These services can include creating online, mobile or other consumer audiences, represented by Personal Information grouped together based on common interests or preferences ('Data Segments'). We may also use Personal Information to help marketers and other data platforms in 'cross-channel' or 'cross-device' marketing, which may involve linking Personal Information and browsers or devices to the same user (based on inferences we have made)... IQVIA may also use your Personal Information to help marketers reach audiences by 'onboarding' their offline data online for digital advertising purposes such as display advertising.
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IQVIA can rewrite the rules whenever it wants with no notice; just visiting the site afterward counts as agreeing. The privacy policy adds that the revised version is 'effective immediately when it is posted.'
IQVIA reserves the right to modify these Terms of Use at any time without giving you prior notice. Your use of the Web site following any such modification constitutes your agreement to follow and be bound by the Terms of Use as modified.
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No fixed deletion timeline: your data can be kept indefinitely under catch-alls like 'legitimate business purposes' and 'establish legal defenses' — even after it was archived into backups.
The information you provide to us may be archived or stored periodically by us according to backup processes and will only be retained for as long as is required for the purposes for which it was collected, as well as to provide our products and services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
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Anything you send the site — questions, comments, suggestions — becomes IQVIA's property with an unrestricted, irrevocable license to use it for anything, including marketing new products.
IQVIA does not want you to, and you should not, send any confidential or proprietary information to IQVIA via the Web site. Any submission by you to IQVIA, including but not limited to questions, comments, suggestions or the like shall be deemed to be non-confidential and shall become the property of IQVIA. Furthermore, by your submission you grant IQVIA an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute such information.
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Even if IQVIA's site leaks or corrupts your data, its maximum liability is $100 and your only remedy is to stop visiting the site.
IN NO EVENT WILL IQVIA BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER INDIRECT DAMAGES ARISING OUT OF... EVEN IF IQVIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THE WEB SITE, THE CONTENT, OR WITH THE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEB SITE. ...IQVIA'S LIABILITY IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED $100.00.
How these were found
All documents read directly from iqvia.com on October 1, 2026; no mirrors were needed. Online Privacy Policy effective date: January 23, 2026. Corporate Privacy Policy effective date: April 16, 2026. Consumer Health Data Privacy Policy effective date: January 23, 2026. The main-site Terms & Conditions (iqvia.com/about-us/terms-of-use) carries no date stamp. No forced-arbitration or class-action-waiver language was found in the main-site Terms or any of the three privacy documents reviewed (IQVIA's sister-site clinicalresearch.com terms do route disputes to North Carolina courts, but that document covers a different service and is not the main-site terms). Scores are editorial judgment; clauses are quoted from the documents above.
These notes come from the original draft and are not independent verification.