Hewlett Packard Enterprise
Information Technology
42
out of 100. Number 279 of 512, counting from the worst.
Where Hewlett Packard Enterprise does well
- Arbitration 2 of 20. Few problems found.
- Renewals 2 of 20. Few problems found.
- No forced arbitration and no class-action waiver in the Terms of Use — disputes go to ordinary federal/state courts in Delaware, which is better than the forced-arbitration norm among large US tech companies.
- HPE explicitly states it 'does not sell personal data as the term sell is defined under applicable laws,' offers a 'Do Not Sell or Share My Personal Information' page, and honors the Global Privacy Control signal for opting out of sale/sharing and targeted advertising.
- The privacy statement is unusually detailed for an enterprise company: named Chief Privacy Officer, EU-approved Binding Corporate Rules for international transfers, APEC CBPR certification, and a full suite of stated deletion, access, and portability rights.
- No consumer auto-renew traps found — even the GreenLake free-evaluation terms simply stop the service at the end of the trial rather than auto-converting to a paid plan (though configuration data becomes permanently inaccessible).
Anything you post in HPE's forums, reviews, chat rooms, or support communities becomes theirs to use, modify, sell, or build into products forever — royalty-free — and you give up your moral rights to it.
The fine print
8 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Anything you post in HPE's forums, reviews, chat rooms, or support communities becomes theirs to use, modify, sell, or build into products forever — royalty-free — and you give up your moral rights to it.
By submitting a User Submission, You grant to HPE an irrevocable, perpetual, transferable, non-exclusive, fully-paid, worldwide, royalty-free license (sublicensable through multiple tiers) to ... Make, have made, use, sell, offer for sale, and import Your User Submissions (or any modification thereto), in whole or in part, for any purpose ... You voluntarily agree to waive all 'moral rights' that You may have in Your User Submission.
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You can't necessarily delete or edit what you post, and HPE can hand your submissions to any third party with no confidentiality obligations on the recipient.
HPE does not guarantee that You will have any recourse through HPE or any third party to edit or delete any User Submission You have submitted, nor is HPE required to use Your User Submission. Further, You agree that HPE may freely disclose Your User Submission to any third party absent any obligation of confidence on the part of the recipient.
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HPE can rewrite its terms whenever it wants; your only option is to stop using the site, and just continuing to use it counts as agreeing to the new terms.
HPE may, in its sole and absolute discretion, change These Terms (including any other documents that are referenced in or linked to from These Terms) from time to time. HPE will post notice of such changes on HPE Tools as applicable. If You object to any such changes, Your sole recourse shall be to cease using HPE Tools. Continued use of HPE Tools following notice of any such changes shall indicate Your acknowledgement of such changes and agreement to be bound by the [terms].
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HPE can change products and their listed prices at any time with no notice to you.
HPE may make changes to the HPE Tools, the Materials, or to the HPE Solutions and prices described in HPE Tools, at any time without notice.
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HPE collects biometric data and feeds your data into AI tools and profiling/analytics systems to understand and predict how you use its products.
We collect personal data, including biometric information, if required to provide our programs, products or services... HPE uses AI and automated tools to help analyze support inquiries, improve our programs, products, and services, and personalize user experiences... We use profiling and analytics to understand usage patterns and product interactions.
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HPE explicitly claims the right to commercially mine its website content for AI/ML training tools; anyone else needs to ask for a license.
HPE expressly reserves the right to use the content on this website for commercial text and data mining with respect to use by artificial intelligence and machine learning query tools, as set out in regional and national implementations. For the acquisition of a corresponding license of use, please contact hpeprivacy@hpe.com.
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After your contract with HPE ends, your data can be kept indefinitely as long as HPE deems it 'reasonably necessary' — including to defend against legal claims or just to run its business.
We keep personal data for the length of the contractual relationship and, to the extent permitted by applicable laws after the end of that relationship, for as long as it is reasonably necessary to perform purposes set out in this Privacy Statement, to protect HPE from legal claims and administer our business.
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If HPE's tools harm you, its total liability is capped at $100 — while you must indemnify and defend HPE (including its legal fees) if your use of the site breaches the terms.
IN NO EVENT WILL ANY OF THE HPE PARTIES BE LIABLE FOR ... DAMAGES THAT ARE MORE THAN ONE HUNDRED UNITED STATES (US$100.00) DOLLARS IN TOTAL ... You agree to indemnify, defend, and hold harmless The HPE Parties from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) ... arising from Your (or anyone using Your account) violation of These Terms.
How these were found
All clauses read directly from hpe.com via browser_open on Oct 1, 2026 — no mirrors needed. Sources: (1) HPE Terms of Use (India regional page; the US page carries the same global terms — the legal content is not region-specific), which shows no 'last updated' date stamp; (2) HPE Privacy Statement — US English version, copyright 2026, no explicit 'last updated' date shown. HPE is a B2B enterprise IT company, so there are no consumer subscription auto-renewal terms to score; the GreenLake free-evaluation terms were reviewed as the closest consumer-adjacent contract. Note: HPE (enterprise) is a different company from HP Inc. (printers/PCs) — the widely reported HP printer data-collection story applies to HP Inc., not HPE, and was not used.
These notes come from the original draft and are not independent verification.