Henry Schein
Health Care
56
out of 100. Number 162 of 512, counting from the worst.
Where Henry Schein does well
- Renewals 2 of 20. Few problems found.
- Explicitly states they do not 'sell' personal information as defined by the CCPA and have not in the preceding 12 months, and do not sell or share minors' data. Service providers that receive data are contractually bound to confidentiality and may use it only for the contract's purpose. HIPAA-protected health information is carved out and governed by separate HIPAA notices rather than folded into the marketing privacy statement. Provides a real rights-request channel (TrustArc Individual Rights form) with deletion, correction, access, opt-out-of-sharing and anti-discrimination rights, and states they don't charge fees for requests. Offers industry-standard ad opt-outs (aboutads.info, networkadvertising.org) and a 'Do Not Share My Personal Information' link.
If you buy from or use Henry Schein's sites, you cannot sue them in court — disputes go to private, confidential arbitration in New York under AAA commercial rules, on an individual basis only.
The fine print
11 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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If you buy from or use Henry Schein's sites, you cannot sue them in court — disputes go to private, confidential arbitration in New York under AAA commercial rules, on an individual basis only. You waive any right to join or benefit from a class action. Notably, Henry Schein's own claims for unpaid bills are carved out of arbitration.
All Claims related to or arising under or relating to these Terms (except for Claims for non-payment of amounts due to HSI for the sale of products) are to be exclusively and finally determined by binding arbitration in the state of New York... Any and all Claims must be arbitrated on an individual basis, and there shall be no right or authority for any Claims or disputes to be arbitrated on a class action or collective basis. For avoidance of doubt, each party irrevocably waives any right to: (i) have any Claim resolved in connection with any class action or collective action, or (ii) recover any damages or relief directly or indirectly as part of any class action or collective action.
Website Terms of Use (ARBITRATION section) — https://www.henryschein.com/us-en/dental/legalterms.aspx (an equivalent clause also appears in the Terms of Sale on the same page)
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Henry Schein can rewrite these terms whenever it wants, and simply continuing to use the site counts as accepting the new terms — no notice or consent required.
We reserve the right, at our sole discretion, to change, modify, update, add to or revise these Terms, in whole or in part, at any time. Those changes will be effective when posted on the Service or Site... Your use of or access to the Services or Site following any changes becoming effective constitutes your acceptance of those changes and agreement to be bound thereby.
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The sales contract terms — prices, payment, returns, arbitration — can be altered at any time with no warning to customers.
Terms of Sale may change without notice.
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Handing over your phone number is treated as signed written consent to receive robocalls, prerecorded marketing calls, faxes and marketing texts. Consent 'is not a condition of purchasing' but is bundled into simply providing the number.
By providing your telephone number to us, you are providing prior express written consent to receive marketing and informational calls, faxes and text messages from Henry Schein and our affiliates using an automatic dialer and prerecorded voice messages.
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Henry Schein admits it 'shares' your identifiers, purchase history, browsing activity, location and behavioral inferences with advertisers, ad agencies and social media companies for cross-context behavioral advertising — while carefully insisting it does not 'sell' data as the CCPA defines it.
In the past 12 months we may share personal information when we participate in online advertisements using third party cookies on our websites... [personal identifiers, contact info, commercial information, network activity, geolocation, inferences] — Advertising and Analytics service providers; Social media providers & advertisers.
Privacy Statement (California Residents / Sale and Share section)
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There is no fixed deletion timeline — your data is kept indefinitely as long as the company claims any 'legitimate business purpose' for it.
We retain your personal information for as long as necessary to fulfill the purposes as described in this Statement, including providing you with our services, or for as long as we have another legitimate business purpose to do so.
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Henry Schein can hand your contract — and your data obligations under it — to anyone, without telling you. You have no reciprocal right to transfer anything.
We may assign or transfer these Terms or our rights and obligations under these Terms, in whole or in part, to any third party at any time without notice. You may not assign or transfer these Terms or any of your rights and obligations, in whole or in part, without our prior written consent, and any attempt by you to do so will be invalid and void.
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If your use of the site causes Henry Schein legal trouble, you pay their legal bills and damages — this obligation survives even after you stop using the site.
you agree to defend, indemnify, and hold harmless HSI and its affiliates, parents, subsidiaries and their respective employees, agents, contractors, officers, directors, representatives, licensees, authorized designees, successors and assigns from all liabilities, claims, actions, costs, fees, damages and expenses, including without limitation attorneys' fees and costs, that arise from your use, misuse of the Services or Sites...
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Any suggestions you send them become theirs forever — an irrevocable, perpetual, royalty-free license with no obligation back to you.
By submitting Feedback to us, you agree... you hereby agree to grant HSI an irrevocable, worldwide, perpetual, royalty-free license to use the Feedback for any purpose, including without limitation to incorporate any such Feedback into the Services or Sites.
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Once they strip identifiers, your data can be shared with anyone for any purpose with zero restrictions under their own policy.
We may de-identify or anonymize the information we collect... disclosure of de-identified and anonymized information is not subject to any restrictions under this Statement, and we may use and disclose it to others for any purpose, without limitation.
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Your browser's Do Not Track signal is ignored.
Currently, we do not monitor or take any action with respect to Do Not Track technology.
How these were found
Read directly from henryschein.com and investor.henryschein.com — no mirror needed, no access blocks. Website Terms of Use is dated 'Last Updated: January 3, 2025'; the Terms of Sale footer reads 'Den-8/16/21-7' (appears to date from 2021). The Privacy Statement is the corporate U.S. statement at investor.henryschein.com, which states it governs Henry Schein, Inc. and its U.S. controlled subsidiaries/affiliates. Henry Schein is a B2B distributor — its public terms are sales-focused; no consumer subscription products or auto-renewal billing terms were found, and account-data deletion behavior for site accounts is not spelled out. Score kept modest to reflect the limited document surface; international terms were not reviewed.
These notes come from the original draft and are not independent verification.