Johnson Controls

Just by visiting the website you agree that any dispute must go through binding individual arbitration — no class actions, no jury trial — unless you mail a written opt-out letter to their Milwaukee legal department within 30 days. Their digital-services terms (Section 22) impose the same arbitration, class-action waiver, and jury-trial waiver.

SECTION 21 OF THESE TERMS OF USE CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION; AND (2) YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS.

Website Terms of Use, Section 21 (Dispute Resolution; Arbitration Agreement)

Johnson Controls can change the rules at any time on its own say-so; the new terms take effect the moment they are posted, and simply continuing to use the site counts as agreeing. The digital-services terms add that service changes take effect on posting and that software 'will be automatically installed on your equipment or systems without providing any additional notice or requiring any additional consent from you.'

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them... Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.

Website Terms of Use, Section 1 (Changes to the Terms of Use)

Johnson Controls sells and 'shares' (for cross-context behavioral/targeted advertising) your name, contact details, IP address, purchase history, browsing activity, location, and inferred preferences to ad networks and social media platforms — and it buys data about you from ad networks, data brokers, social networks, and analytics providers in return.

As listed in the above chart, we sell, share, and process for targeted advertising, and we have sold, shared, and processed for targeted advertising in the preceding 12 months, the following categories of personal information: identifiers, commercial information, internet or other network activity information, geolocation data, and inferences we may infer about you. We sell, share, and disclose for targeted advertising these categories of personal information to ad networks and social media platforms for marketing and analytics purposes.

Global Privacy Notice Addendum for United States Residents, 'Collection, Processing, Disclosure, Sale, and Sharing of Personal Information' (Last Reviewed: 15 September 2026)

Service subscriptions renew automatically at whatever JCI's current list price is at renewal time — no price-lock — and once you place an order it is noncancelable with nonrefundable payments.

Unless otherwise set forth in an applicable Order, any renewal of the Services will be at the then-applicable JCI list price... To the extent permitted by applicable law, your Order is noncancelable and the sums paid nonrefundable, except as otherwise provided in this Agreement or your Order.

General Terms of Service, Section 12 (Fees; Taxes) (Last updated: March 17, 2021)

There is no fixed retention period — your data is kept for the whole contract plus indefinitely afterward for vague 'legitimate business purposes' like disputes and enforcing agreements, with no deletion deadline stated.

We will retain your personal information as long as necessary to provide the products you have requested, or to otherwise achieve the purpose for which the personal information was collected and processed. Typically, information is retained for the duration of any contractual relationship, or for as long as the information is required for other legitimate business purposes such as resolving disputes, complying with our legal obligations and enforcing our agreements, or as permitted by applicable law.

Global Privacy Notice Addendum for United States Residents, 'Retention of Personal Information' (Last Reviewed: 15 September 2026)

Any data you feed into JCI's digital services earns them a permanent, sublicensable, royalty-free license to use it — including to develop their other products — and once anonymized they can use or disclose it 'for any purpose.' Separately, the Website Terms (Section 22) cut the legal statute of limitations to one year: 'ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE... MUST BE COMMENCED WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, THE CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.'

You grant to us and our affiliates a non-exclusive, worldwide, sublicensable, perpetual, paid-up right and license to use the Customer Data to provide, maintain, protect, and improve the Service and to improve and develop our products and services... Notwithstanding the other terms in this Agreement, we may use or disclose De-Identified Data for any purpose.

General Terms of Service, Section 20(b)-(c) (Data) (Last updated: March 17, 2021)