Ameriprise Financial

To open a brokerage account you must give up your right to sue Ameriprise in court or join a class action — every dispute goes to FINRA arbitration, a forum the company picks.

By accepting the terms of this Agreement, you agree in advance, in accordance with this arbitration clause and the Federal Arbitration Act, to arbitrate any disputes, controversies or claims that may arise with Ameriprise Financial, AEIS, or any affiliate... or with any officer, director, employee, independent contractor, agent or franchisee of any of the foregoing... (A) All parties to this Agreement are giving up the right to sue each other in court, including the right to a trial by jury... No person shall bring a putative or certified class action to arbitration, nor seek to enforce any predispute arbitration agreement against any person who has initiated in court a putative class action.

Ameriprise Brokerage Client Agreement (Form 402468, sections 43-44)

Ameriprise can rewrite the contract at will (adding new terms, deleting old ones) — your continued use of the account counts as agreeing, and notice can be a mere website posting.

You agree that we shall have the right to amend this Agreement and any other document relating to your accounts with us, by modifying or rescinding any existing provisions or by adding any new provision... We may modify or change the terms and conditions of this Agreement... by providing a written notice of the material modification or change... or, if you have agreed to use the electronic services provided by us, by posting such modifications or changes online... The use of your account after the effective date of the proposed modification or change shall constitute your acknowledgement and agreement to be bound thereby.

Ameriprise Brokerage Client Agreement (Form 402468, section 39 'Amendments')

Ameriprise collects biometric data from clients, explicitly including voice analysis — a notably invasive data category tucked into the standard privacy notice.

This information can include: • Social Security number and income • Assets and transaction history • Credit history and investment experience • Biometrics, including voice analysis

FACTS Privacy Notice 200209-1 AC (7/26), 'What?' section

Your transaction data can be used for marketing to you by Ameriprise and handed to its joint-marketing partners (lenders, banks, credit unions) — and you cannot opt out of any of it; the only opt-outs are for affiliate creditworthiness sharing and affiliate marketing.

For our marketing purposes – to offer our products and services to you: [share] Yes / [can you limit] No. For joint marketing with other financial companies: Yes / No. For our affiliates' everyday business purposes – information about your transactions and experiences: Yes / No. Our joint marketing partners include federal and state regulated mortgage lenders, banks and credit unions.

FACTS Privacy Notice 200209-1 AC (7/26), sharing table

Even after you close your accounts and leave, Ameriprise keeps sharing your personal information exactly as if you were still a customer.

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share information about you as described in this notice.

FACTS Privacy Notice 200209-1 AC (7/26), 'To limit our sharing — Please note'

Ameriprise caps its total liability to whatever you originally paid for the service and bars all consequential damages — so if their mistake costs you far more than the fee, you cannot recover the difference under the contract terms.

YOU AGREE THAT IN NO EVENT WILL THE INTRODUCING BROKER, THE CLEARING BROKER... BE LIABLE TO YOU OR ANYONE ELSE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, TRADING LOSSES...)... AND THAT THE LIABILITY... WILL NOT EXCEED THE AMOUNT YOU ORIGINALLY PAID FOR THE SERVICE.

Ameriprise Brokerage Client Agreement (Form 402468, section 49 'Limitations of Liability/Damages')