TJX Companies
Consumer Discretionary
65
out of 100. Number 79 of 512, counting from the worst.
Where TJX Companies does well
- Renewals 0 of 20. Nothing found.
- TJX honors Global Privacy Control signals as a valid CCPA opt-out (though it ignores plain Do Not Track).
- The arbitration clause preserves small-claims court, government agency complaints, and provisional court relief, and TJX pays arbitration admin/arbitrator costs if arbitration would be prohibitively expensive versus litigation.
- The Privacy Statement includes a detailed 12-month CCPA accounting of every category collected, sold, and disclosed, plus actual 2024 request metrics (59,523 opt-outs, 1,259 deletions, 5 know requests — zero denied).
- It commits to no sale/sharing of under-16s' data and no off-label use of sensitive personal information. And structurally, TJX has no subscription product, no membership, and no annual fees — TJX Rewards is free, and rewards points never expire.
Just using the site means you give up court, jury trial, and class actions: disputes go to secret single-arbitrator AAA arbitration, with no opt-out offered.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Just using the site means you give up court, jury trial, and class actions: disputes go to secret single-arbitrator AAA arbitration, with no opt-out offered. The agreement covers ALL of your interactions with TJX (not just the website) and survives even if you stop using the site. A separate mass-arbitration batching clause further stages 25+ coordinated claims into delayed waves of 20, then 40, then 100 at a time.
You and the TJX Businesses agree that we will resolve any disputes between us through binding and final arbitration instead of through court proceedings. You and the TJX Businesses hereby waive any right to a jury trial of any Claim... Neither you nor the TJX Businesses may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis.
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TJX openly admits it sells or shares your data — including behavioral profiles covering your psychological trends, predispositions, intelligence, and aptitudes — with third-party marketers who combine it with other data sources to market to you and others on their own behalf.
Sold or shared (as both are defined under the CCPA and other state privacy laws) the following categories of personal information about you: ... Inferences drawn from any of the information identified above ... to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Sold your personal information to, or shared your personal information with, the following categories of third parties: ... Third-party marketers (who may combine your personal information with their own records, and records available from other sources), for their own direct marketing purposes, and the direct marketing purposes of other third-party marketers.
TJX Privacy Statement (covers TJ Maxx, Marshalls, Sierra, HomeGoods, Homesense)
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Anything you post or send TJX — product reviews, comments, ideas, artwork, code — becomes their property outright, assigned to them, with no pay, credit, or obligation to keep it confidential.
Other than personal information which is subject to the Privacy Notice, all reviews, comments, feedback, suggestions, ideas, original materials such as stories, artwork, computer code, or product or marketing ideas and any other submissions disclosed, submitted or offered to the TJX Businesses on or through the Website or otherwise disclosed, submitted or offered by you to us (collectively, 'Submissions') shall be and remain the property of the TJX Businesses. Such disclosure, submission or offer of any Submissions and your agreement to these Terms of Use shall constitute an assignment to the TJX Businesses of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Submissions.
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Replying '#Agree' to let TJX feature your photo gives them a permanent, worldwide, royalty-free license to your photo — plus your name, voice, likeness, city, and any statements — for any ads and promotions, including editing or morphing it, with no further pay or consent. You also waive all moral rights in the work.
you hereby irrevocably grant Company, its affiliates, subsidiaries, successors and assigns, a non-exclusive license (but not the obligation) to reproduce, publicly perform, stream, exploit and otherwise use your User Content throughout the universe, in perpetuity, to promote Company and its products and services in all media and formats whether now or later known or developed ... without further notice to, consent by, or payment to you ... and you irrevocably waive any and all so-called moral rights you may have therein.
TJ Maxx Terms & Conditions for Content Use (#Agree social photo sharing)
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TJX can rewrite the terms by just posting them — no email, no pop-up — and your continued browsing counts as consent. Worse, they can change a product's price or details after you have already placed an order.
These Terms of Use may be changed or updated by TJ Maxx from time to time. TJ Maxx will inform users of the Website of any material changes to these Terms of Use by posting the revised Terms of Use on the Website... Continued use of the Website following any such changes shall constitute your acceptance of any new Terms of Use. Users are responsible for regularly reviewing these Terms of Use. ... We reserve the right to correct any such [pricing] information without prior notice (including after you have submitted your order).
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TJX sets no specific data retention periods — everything, including purchase histories, precise geolocation, and CCTV footage, is kept 'as long as necessary' under undisclosed internal rules. Shoppers are also recorded by body-worn cameras in stores, and the company collects identity verification info including driver's license, social security, or passport numbers.
We will store and retain your personal information in accordance with applicable law and for as long as necessary to carry out the purposes described in this statement in accordance with our internal data retention procedures. ... We collect information ... via technology used in our stores such as kiosks, CCTV cameras, or body worn cameras.
TJX Privacy Statement (covers TJ Maxx, Marshalls, Sierra, HomeGoods, Homesense)
How these were found
Terms of Use read directly from tjmaxx.tjx.com (live page footer says 'last updated as of February 26, 2021', while the TJ Maxx legal hub states 'These Terms of Use are effective as of May 16, 2025' — the two pages carry overlapping but not identical text, including two versions of the arbitration section; quotes above come from the live pages as read 2026-10-01). Privacy Statement (stated effective date January 2026) read in full via the Sierra copy at apps.sierra.com/lp2/privacy-policy/, which states it applies to all TJX retail divisions (TJ Maxx, Marshalls, Sierra, HomeGoods, Homesense); homegoods.com/privacy-statement hosts the same statement per search results. All documents fetched directly from official TJX domains; no third-party mirrors were needed. No subscription, membership, or recurring-charge product exists in TJX's consumer offerings, so the autorenew score of 0 reflects a genuine absence, not a lack of findings.
These notes come from the original draft and are not independent verification.