Intercontinental Exchange
Financials
34
out of 100. Number 358 of 512, counting from the worst.
Where Intercontinental Exchange does well
- Arbitration 0 of 20. Nothing found.
- Renewals 0 of 20. Nothing found.
- ICE states 'Except as set forth above and in our preference center, we do not sell or share personal information for monetary or other valuable consideration,' and offers a 'Do Not Sell My Personal Information' footer link plus recognition of Global Privacy Control signals.
- On its investor-relations alert signup page it promises: 'we promise to treat your data with respect and will not share your information with any third party' — a plain no-sharing commitment for that flow.
- The policy grants full CCPA-style rights — access, correction, deletion, portability, opt-out of targeted advertising/sale/sharing, non-discrimination, and a right to appeal denials with a 45-day response window — and commits to deleting under-13 children's data if discovered.
- No forced-arbitration clause, class-action waiver, or auto-renewal/cancellation trap was found in any public-facing ICE document reviewed.
Your personal data — which ICE Mortgage Technology collects in bulk as it processes US mortgages — can be passed around the whole ICE corporate family so affiliates can market to you and build products with it, unless law says otherwise.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Your personal data — which ICE Mortgage Technology collects in bulk as it processes US mortgages — can be passed around the whole ICE corporate family so affiliates can market to you and build products with it, unless law says otherwise.
We may also disclose Personal Information to subsidiaries and affiliates for their marketing use and so that they may develop and improve products and Services, and subject to applicable law send you promotional and informational communications.
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ICE can hand your personal information to unnamed third-party partners for analytics, benchmarking, and product development — a broad, open-ended data-sharing clause that covers far more than running the mortgage service itself.
We may disclose your Personal Information, de-identified and/ or aggregated data, and publicly available data, with our affiliates, partners or third parties who use our Services to perform data analytics, rate and trend analysis, benchmarking exercises, product development, transactional compliance, fraud detection and market research.
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Every chat and call-center conversation you have with ICE's mortgage-tech arm is kept and can be fed into training its AI chatbots and phone assistants — your support interactions become training data.
We retain our chat sessions and communications with the IMT call center for history, training, and audit purposes. This training and auditing may include automated training of artificial intelligence systems related to our chatbots and phone-based assistants and your interactions with our chatbots and phone-based assistants.
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ICE puts invisible tracking pixels in its emails so it knows exactly when you open them — and even whether you forwarded an email to someone else.
We and our third-party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
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ICE gives no fixed deletion timeline — it keeps your data for as long as you're a customer and then some undefined 'period after,' with no concrete deadline you can hold them to.
We retain your Personal Information for as long as we have a relationship with you and for a period after the relationship has ended as required by law.
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ICE can rewrite its privacy policy at any time with no promise to notify you — the burden is on you to keep checking back to see what changed.
We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on our Websites and/or mobile applications.
How these were found
PRIMARY SOURCE: ICE Privacy Policy at https://www.intercontinentalexchange.com/privacy-policy — this is the policy posted on ICE's corporate site, but it covers ICE Mortgage Technology, Inc., Black Knight, Inc., MERS, and Simplifile (not the exchanges/NYSE corporate side); effective date September 2026; read in full via browser on Oct 1, 2026. SECONDARY: 'Member/User Privacy Notice' (official ICE document, effective ~2024) only available via third-party mirror at http://iuce.net/pdf/ice_member_and_user_privacy_notice.pdf — direct fetch timed out, so only search-result snippets were used; not relied on for any clause finding. The corporate Terms of Use at intercontinentalexchange.com/terms-of-use could not be read: the site is a JS single-page app and every text fetch resolved to the homepage; no verbatim mirror found. Searches found NO forced-arbitration or class-action waiver in any public-facing ICE/NYSE document reviewed, and NO auto-renewal/cancellation traps — ICE is primarily a B2B exchange operator, so consumer-facing traps are largely absent. Additional observation not used as a standalone finding: the policy allows cross-device tracking with Google Ads to serve targeted advertising, with opt-outs that are per-device/per-browser only. Score is intentionally modest: little consumer-facing surface exists.
These notes come from the original draft and are not independent verification.