Kinder Morgan
Energy
25
out of 100. Number 458 of 512, counting from the worst.
Where Kinder Morgan does well
- Arbitration 0 of 20. Nothing found.
- Renewals 0 of 20. Nothing found.
- No forced arbitration clause or class-action waiver anywhere in the public documents — unlike most consumer companies.
- The company states 'We do not sell your information' and says it has not sold or 'shared' (for behavioral advertising) personal information in the last 12 months.
- The site 'does not track your online activities over time and across websites... nor do we allow third parties to use our Site to do so.' As a B2B pipeline company with no consumer accounts, there are no auto-renew or cancellation traps to find, and the California policy promises prominent notice before materially changing privacy practices.
Simply by using the website, you are deemed to excuse Kinder Morgan even for its own ordinary negligence.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Simply by using the website, you are deemed to excuse Kinder Morgan even for its own ordinary negligence. That is an unusually harsh liability shield for a visitor-facing informational site.
"USER EXPRESSLY AGREES THAT IT EXCUSES KINDER MORGAN FROM ANY SIMPLE OR ORDINARY NEGLIGENCE, AND THE CONSEQUENCES THEREOF, CONSISTENT WITH THE 'EXPRESS NEGLIGENCE' DOCTRINE AS ENUNCIATED BY THE TEXAS COURTS."
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No click-to-agree needed: just visiting the site means you accepted the policy, and keep visiting after they change it and you are deemed to have accepted the changes.
"If you do not agree with our policies and practices, your choice is not to use the Website. By accessing or using the Website, you agree to be bound by the terms of this privacy policy... Your continued use of the Website after we make changes is deemed to be acceptance of those changes."
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Your info can be handed to affiliates and vendors specifically for marketing or promotional purposes, not just for running the website.
"provide your information to our affiliates or subsidiaries and service providers for marketing or promotional purposes"
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Kinder Morgan buys or obtains your personal information from social media platforms, consumer research firms, and ad companies — data collection goes both directions.
"Marketing/advertising companies, for example, from social media platforms, consumer research companies, and analytics or marketing/advertising companies." (listed as a source from which personal information is collected)
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To get a copy of your data or to delete it, you may have to sign a sworn statement under penalty of perjury — a heavy hurdle for exercising basic privacy rights.
"In addition, we may require you to sign a declaration under penalty of perjury that you are the individual whose personal information is the subject of the request."
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Even after you stop interacting with them, your personal data is kept for another 12 months, plus longer for litigation holds and legal requirements.
"We retain your personal information for the duration of the customer relationship, if any. We also retain your personal information for 12 months after our last interaction with you."
How these were found
Privacy Policy last updated June 22, 2023; California Privacy Policy last updated May 19, 2023; the Legal Disclaimer page carries no update date. Read directly from kindermorgan.com via browser_open — no mirrors needed, nothing was fetch-blocked. Kinder Morgan is a B2B energy-infrastructure company (pipelines, terminals); its public documents are limited to a site disclaimer and privacy policies aimed at casual website visitors, so arbitration, auto-renew, and retention categories are scored mostly on absence. B2B shipper/terminal portals (pipeportal.kindermorgan.com) have their own boilerplate privacy/legal notices but were not scored, as they apply to business customers, not site visitors.
These notes come from the original draft and are not independent verification.