CDW Corporation
Information Technology
33
out of 100. Number 365 of 512, counting from the worst.
Where CDW Corporation does well
- Renewals 0 of 20. Nothing found.
- The main consumer-facing cdw.com Site Use terms contain NO forced-arbitration clause — disputes are governed by Illinois law with jurisdiction in Cook County courts; the binding-arbitration clause appears only in the B2B PartnerNet portal agreement, not the public site terms.
- CDW states it does not sell personal information in exchange for money, does not knowingly sell/share data of consumers under 16, provides a functional Do Not Sell or Share opt-out that blocks third-party ad cookies/pixels, and offers a Privacy Information Request Form plus a toll-free number (1-800-800-4239) for privacy rights requests.
- No auto-renewal, free-trial-conversion, or cancellation-trap provisions were found in any public-facing terms reviewed; CDW operates as a transactional B2B reseller with no consumer subscription surface.
- The California disclosures expressly limit sensitive personal information use (no sale of sensitive PI, no use for targeted marketing) and the privacy notice pledges not to retain personal information 'longer than reasonably necessary.'
Partners using CDW's PartnerNet portal give up any right to sue or join a class action — every dispute must go through private, binding arbitration under arbitration-forum.com's rules, with each side paying its own lawyers, and any in-person hearing held in Chicago.
The fine print
7 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Partners using CDW's PartnerNet portal give up any right to sue or join a class action — every dispute must go through private, binding arbitration under arbitration-forum.com's rules, with each side paying its own lawyers, and any in-person hearing held in Chicago.
ANY CLAIM OR DISPUTE UNDER THE USER AGREEMENT AND ANY CLAIM OR DISPUTE THAT YOU MAY HAVE AGAINST ANY OF THESE PERSONS OR ENTITIES, WHETHER RELATED TO THE DESCRIBED TRANSACTIONS OR OTHERWISE, INCLUDING THE ENFORCEABILITY OF THIS ARBITRATION AGREEMENT, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION under the Code of Procedure of ARBITRATION-FORUM.COM... Each party shall bear its own cost of any legal representation, discovery, or research required to complete arbitration... if any In-person Hearing is required, it shall be held in Chicago, Illinois.
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CDW can rewrite its site terms whenever it wants with no notice to you; simply visiting the site again afterward counts as agreeing to the new terms.
CDW may change these terms and conditions of use at any time, without prior notice. If you access or use a Site after CDW posts a change, you accept that change. If you do not accept the change, do not access or use the Site.
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CDW can change advertised prices and product offerings after the fact — even if the reason is just a mistake in their own advertisement — and orders are never guaranteed to be fulfilled.
Seller reserves the right to make adjustments to pricing, Products and Service offerings for reasons including, but not limited to, changing market conditions, Product discontinuation, Product unavailability, manufacturer price changes, supplier price changes and errors in advertisements.
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CDW shares your personal data with ad networks and social platforms for targeted ads, hands data to manufacturer partners for co-marketing, and also buys or leases data about you from third-party data brokers to supplement what it has.
We coordinate with and disclose personal information to advertising partners, such as search engines and social media advertising providers, for purposes of serving personalized and targeted advertisements to you on third-party platforms... We disclose personal information to these business partners for such purposes as facilitating your purchase of a product manufactured by our business partners, or for our business partners' participation in limited co-marketing opportunities with us... We often purchase, lease or otherwise obtain lists or information from third-party list or information providers to correct or supplement personal information we collect.
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CDW's cookie/pixel ad practices legally count as 'selling' or 'sharing' your data under some state privacy laws — it just doesn't take cash directly for the data. Opting out only blocks third-party ad cookies/pixels; other CDW advertising continues.
CDW engages in common advertising practices to provide more relevant content and ads to our website visitors, which may be considered 'selling' or 'sharing' of personal information under certain U.S. state privacy laws. CDW does not sell personal information to third parties in exchange for money.
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Anything you send or post on CDW's sites — ideas, know-how, feedback — is not treated as confidential, and CDW claims the right to use it however it likes, including to develop and market products, with no compensation to you.
Except for information that is subject to the CDW Privacy Policy, CDW will not treat information you post or transmit to a Site as confidential or proprietary. By sending information to CDW through a Site (by transmitting, posting, or otherwise), you agree that CDW may use that information in any way, for any purpose, including CDW's own commercial purposes... CDW is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to CDW or the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information.
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CDW disclaims essentially all liability for using its site — direct, indirect, even punitive damages — and its privacy notice explicitly says it isn't a contract, so the privacy promises don't create enforceable legal rights.
Under no circumstances will CDW or its affiliates have any liability with respect to any claims or damages (whether direct or indirect, special, incidental, consequential or punitive) as a result of your access or use of (or inability to access or use) a Site or its content, even if they have been advised of the possibility of such damages. You access and use each Site at your own risk... This Notice is not a contract, and does not create any legal rights or obligations.
How these were found
Documents read on 2026-10-01: (1) CDW 'Site Use' Terms and Conditions of Use (https://www.cdw.com/content/cdw/en/terms-conditions/site-use.html) — version date 11-14-2011, notably stale (~15 years old); (2) CDW PartnerNet User Agreement (https://partnernet.cdw.com/Legal/UserAgreement.aspx) — partner-portal terms, copyright 2026; (3) CDW Privacy Notice, Last Updated January 28, 2026 — read via its full-text mirror on cdw.com's Amplified IT privacy page (https://www.cdw.com/content/cdw/en/terms-conditions/privacy-notice/amplified-it.html), which presents the canonical 'CDW Privacy Notice' text (CDW LLC and subsidiaries worldwide); corroborated by the UK privacy page's identical disclosure structure (https://uk.cdw.com/site-tools/privacy/); (4) 'Do Not Sell or Share My Personal Information' page (https://www.cdw.com/content/cdw/en/terms-conditions/privacy-notice/do-not-sell-share-my-personal-information.html); (5) Additional California Privacy Disclosures page (https://www.cdw.com/content/cdw/en/terms-conditions/privacy-notice/additional-california-privacy-disclosures.html) via search snippets. No third-party mirrors (OpenTermsArchive etc.) were needed — all documents fetched directly from cdw.com. CDW is a B2B IT reseller with a thin consumer surface: no consumer subscriptions, no auto-renew traps found in any public-facing terms, and individual account terms (quotes, SOWs) are private. Arbitration appears only in the partner portal, not the main site terms. Score kept modest to reflect what actually exists.
These notes come from the original draft and are not independent verification.