Paccar
Industrials
25
out of 100. Number 460 of 512, counting from the worst.
Where Paccar does well
- Arbitration 0 of 20. Nothing found.
- Renewals 0 of 20. Nothing found.
- Data retention 3 of 15. Few problems found.
- No forced arbitration or class-action waiver was found: the Terms of Use send disputes to state or federal court in King County, Washington, under Washington law — unusual for a US corporate site and better than peers. The Privacy Statement explicitly says PACCAR has not sold or shared personal information (as defined by the CCPA) in the preceding 12 months, and states 'No SMS mobile data will be sold or shared with third parties/affiliates for marketing/promotional purposes.' CCPA rights are spelled out (access, deletion, correction, portability, non-discrimination) with an appeal right for denied requests, plus GDPR/PIPL regional notices. The privacy statement is a detailed, current (April
- document rather than a vague one-paragrapher.
Your careers account is not yours, and when you close it PACCAR only promises to mark your resumes and profile as 'deleted' — it does not clearly commit to actually purging the data.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Your careers account is not yours, and when you close it PACCAR only promises to mark your resumes and profile as 'deleted' — it does not clearly commit to actually purging the data.
You understand and acknowledge that you have no ownership rights in your account, and that if you cancel your account, all your account information from PACCAR, including resumes, profiles, cover letters, network contacts, saved jobs, questionnaires and email mailing lists, will be marked as deleted in PACCAR's databases.
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Anything you post on a PACCAR forum or interactive area, you permanently give up all rights to — you can never take that back.
The submission of any materials to PACCAR, including the posting of materials to any forum or interactive area, irrevocably waives any and all rights and 'moral rights' in such materials.
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PACCAR trucks can phone home with real-time GPS location, speed, driving times and idling — so fleet drivers are under continuous monitoring through their employer.
If you purchase a PACCAR vehicle equipped with a telematics system, PACCAR may also collect information from your vehicle on a real-time basis about its mechanical condition, such as diagnostic data, odometer readings, oil and fluid levels, tire pressure, fuel economy and its precise geolocation. ... driver behavior (e.g., the location, mileage, driving times, fuel used, idling time, speed, and the utilization of the fleet of the truck they are driving).
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PACCAR can change its privacy policy and simply keep using the site counts as agreeing to the new terms — no opt-in required.
We may update portions of this Statement from time to time... Keep in mind that your use of the Website (as defined below) and PACCAR's services means that you accept the current version of this Statement as posted on the site at that time.
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No concrete deletion timeline — PACCAR keeps your data as long as it deems it a reasonable business record, with no stated maximum period.
Different retention periods apply for different types of personal data that we collect. We keep your personal data for as long as necessary: for the purposes for which the information was collected; as business records reasonably retained in the normal course of business...
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If the site harms you — including loss of your own data — PACCAR disclaims all liability, even for its own negligence.
In no event shall PACCAR be liable for any direct, special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connected with the use of this Site or the materials contained in, or accessed through, this Site.
How these were found
Terms of Use were read from the staging mirror paccar-aws-staging.anthology-digital.com/terms-of-use/ because a direct fetch of www.paccar.com/terms-of-use/ returned HTTP 403 (bot protection); the mirror appears to carry the same site text, but wording could differ from the live page. Privacy Statement was read live from paccar.com/privacy/, dated April 2025. PACCAR is overwhelmingly B2B (Kenworth/Peterbilt/DAF trucks): there is no consumer subscription flow, so auto-renew and arbitration categories score 0. Subsidiary documents (e.g., DAF Connect / PACCAR Connect Services ToS, dealer portals, PACCAR Financial) were not reviewed, so the score only covers the corporate site documents.
These notes come from the original draft and are not independent verification.