Caterpillar Inc.
Industrials
48
out of 100. Number 230 of 512, counting from the worst.
Where Caterpillar Inc. does well
- Renewals 0 of 20. Nothing found.
- Cat Financial states it will 'not under any circumstances engage in the process of selling personal data to third parties.' Contest/giveaway terms state entrant personal information 'will otherwise not be sold; shared or disclosed in any manner or for any other purposes.' The Global Data Privacy Statement gives users rights to access, correct, and (for employees) delete personal information via a dedicated Data Privacy Team (dataprivacy@cat.com).
- SMS terms state consent to texts 'is not a condition of any purchase' and can be revoked at any time.
Merely browsing or using Caterpillar's websites binds you to mandatory arbitration — you give up your right to sue in court over anything related to the sites or products sold through them.
The fine print
7 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Merely browsing or using Caterpillar's websites binds you to mandatory arbitration — you give up your right to sue in court over anything related to the sites or products sold through them. No opt-out provision is offered.
YOU AND CATERPILLAR ACKNOWLEDGE THAT ALL DISPUTES, CLAIMS AND CONTROVERSIES RELATING IN ANY WAY TO YOUR USE OF THE SITES OR CONTENT... WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY.
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You can't join a class action or consolidate claims — disputes must be fought one person at a time, and even if a case somehow reaches court, you've pre-waived a jury trial. The arbitration follows AAA Commercial (business-to-business) rules in Chicago, Illinois.
WE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.
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Your legal deadline to bring a claim is shortened to 12 months, regardless of what the law would otherwise allow — miss it and the claim is dead forever.
YOU AGREE THAT NOTWITHSTANDING ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING DIRECTLY OR INDIRECTLY UNDER OR IN CONNECTION WITH THESE TERMS OF USE MUST BE FILED WITHIN 12 MONTHS AFTER THE CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
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Caterpillar can rewrite the terms whenever it wants, with no notice obligation beyond posting them — just visiting the site afterward counts as agreeing to the new terms.
We reserve the right, in our sole discretion, to update or modify these Terms of Use at any time. Your continued access to and use of the Sites following the posting of any changes to these Terms of Use constitutes acceptance of the latest version of these Terms of Use.
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Anything you type into Caterpillar's AI features (and their outputs) can be used to train their machine-learning models, Caterpillar owns the resulting models outright, and this right continues even after you stop using the site.
Caterpillar may use any inputs to or outputs from the AI functionalities or information made otherwise available through use of the Site consistent with the Data Governance Statement, including to train computational models for the purpose of improving Caterpillar's products and services. You understand and agree that Caterpillar is the sole owner of the results from such training and this right shall survive any termination of this Agreement.
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Your personal data can be moved to countries with weaker privacy laws than where you gave it, and Caterpillar can keep your data after your relationship with them ends — no fixed deletion timeline.
Caterpillar may transfer personal information to countries or jurisdictions that may not legally mandate the same level of data protection as the jurisdiction in which that personal information was collected... This storage period may extend beyond the term of your relationship with Caterpillar.
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Anything you post in Caterpillar's forums or interactive areas is theirs to use forever, worldwide, without paying you — and the right never expires.
You grant Caterpillar and its sublicensees a worldwide, royalty-free, non-exclusive, transferable, perpetual and irrevocable license to use, distribute, transmit, reproduce, modify, publish, translate, publicly perform and display and create derivative works of your User Materials... You waive any right to compensation of any type for your User Materials.
How these were found
Sources read Oct 1, 2026. Primary: the public Terms of Use at parts.cat.com/en/catcorp/legal/legal-terms (states it governs www.cat.com and www.caterpillar.com plus all Networked Sites). The official Global Data Privacy Statement at www.caterpillar.com/en/legal-notices/dataprivacy.html timed out on fetch, so its content (Effective May 25, 2018; Updated October 15, 2020) was read via a verbatim mirror of the Caterpillar Logistics Center Grimbergen site, caterpillargrimbergen.be/en/legal/. The VisionLink legal notices page (cat.com telematics terms) also timed out, so machine telematics data-sharing terms are NOT included. Cat Financial local privacy statement and giveaway/SMS terms are from search-result snippets on official Caterpillar domains (s7d2.scene7.com, cat.com, caterpillar.com). Limitation: Caterpillar is a B2B heavy-equipment maker with a thin consumer surface — no consumer subscription auto-renewal, pricing, or account-deletion flows were found in the public documents, so those categories score low on thin evidence, not necessarily on good behavior.
These notes come from the original draft and are not independent verification.