Zoetis
Health Care
32
out of 100. Number 379 of 512, counting from the worst.
Where Zoetis does well
- Arbitration 0 of 20. Nothing found.
- Renewals 0 of 20. Nothing found.
- No forced arbitration and no class-action waiver — Section 21 of the Terms of Use sends disputes to 'a federal or state court of competent jurisdiction sitting in New Jersey' rather than private arbitration, which is fairer than many consumer sites.
- The Privacy Notice is genuinely comprehensive and current (effective April 24, 2026), with real opt-out mechanics: a Cookie Preference Center 'Reject All' option, a web form, a toll-free U.S. privacy line (888-963-8471), recognition of opt-out preference signals where required by law, and a pledge of non-discrimination for exercising privacy rights.
- Zoetis states it does not knowingly sell/share personal information of consumers under 16, and tells California residents it does not disclose their personal information to third parties for those parties' own direct marketing purposes (Cal. Civ. Code 1798.83).
- There are no consumer subscription or auto-renewal mechanisms in the terms at all — zoetis.com is a corporate/B2B information site, so the classic cancellation-trap playbook simply doesn't exist here.
Zoetis can change the terms (and the privacy policy) whenever it wants, without telling you.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Zoetis can change the terms (and the privacy policy) whenever it wants, without telling you. Just continuing to use the website counts as you agreeing to whatever changed.
Zoetis may modify or amend these Terms of Use and the Privacy Policy at any time without notice to you. You should regularly review these Terms of Use for any modifications or amendments ... your continued use of the Site after a modification or amendment signifies your assent and agreement to these Terms of Use, as amended.
Terms of Use | Zoetis, Section 18 'Our Agreement and Modifications of It'
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Anything you post or upload — comments, photos, data — becomes Zoetis's to use forever, worldwide, in ads and product development, including your name and face. You waive any claim to compensation and (in the same section) agree you 'will not seek the return of your Uploads' and waive moral rights.
If you provide Uploads, you grant to Zoetis and Zoetis's affiliates, representatives, employees, and assigns an irrevocable, perpetual, non-exclusive, royalty-free, worldwide ... license (sublicenseable through multiple tiers, and to third parties including to other users of the Site) to reproduce, publicly display, archive, distribute, adapt, modify, publish, edit, translate, prepare derivative works of and otherwise use your Uploads ... (including your name, likeness, age and gender) in any media now or hereafter known in any manner and for any purpose, including ... any other marketing and promotional materials and for the development of products or services.
Terms of Use | Zoetis, Section 9 'Submissions (Including Your Uploads)'
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Zoetis openly states it sells and shares your browsing/tracking data to marketing and analytics companies for targeted advertising — and has done so in the past 12 months.
We Sell and Share Personal Information collected via cookies and other tracking technologies ... regarding your interactions with our Services, and we have Sold and Shared such Personal Information in the past 12 months. We may Sell and Share such information to Third Parties, such as marketing and analytics providers, for the following purposes: to market and advertise our products and services ... and for data analytics.
Zoetis Privacy Notice, 'Visitors From the United States' — Sale & Sharing of Personal Information
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Ad-tech vendors can track you across other websites, apps, and devices you use — then retarget ads at you because you visited a pharma company's site.
We also allow Third Parties, including Google Analytics, to collect Personal Information via our Services to provide advertising services that are targeted based on your online activities across websites, mobile apps, and devices over time. ... They may collect such information using server logs, cookies, web beacons, tags, pixels, mobile advertising IDs, cross-device linking, and similar technologies. ... these Third Parties may use the fact that you visited our website to target advertising to you on other websites and mobile apps on your current device or on other devices you use.
Zoetis Privacy Notice, 'Third Parties & Digital Advertising'
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If anything goes wrong, Zoetis's total liability is capped at $100, and you lose the right to sue one year after the issue arose — even though many consumer claims legally allow longer windows.
In no event shall Zoetis's maximum aggregate liability for action arising out of or connected to the site exceed ONE HUNDRED US dollars ($100.00). ... any claim and action arising out of or in any way connected with this site must be brought within one (1) year after such cause of action arose. ... everything on the Site is provided to you 'AS IS' without representations, warranties, or covenants of any kind.
Terms of Use | Zoetis, Section 15 'Limitations on Liability'
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You agree to cover Zoetis's legal bills (including attorneys' fees) for anything connected to your account — even actions by someone else using your account.
You agree to indemnify, defend and hold harmless Zoetis, its officers, directors, employees, agents, suppliers, service providers, licensors and third party partners from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any illegal use of this Site, any breach of your representations and warranties, or any violation by you of these Terms of Use, or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your account.
How these were found
Both core documents were read directly from zoetis.com via browser_open (no mirrors used). Terms of Use: http://WWW.ZOETIS.COM/terms-of-use — page footer states 'Last Modified: February 11, 2013', so the terms are stale but still the live version on the site. The Privacy Policy link embedded in the Terms of Use page redirected to a broken address (https://www2.zoetis.mu/) when clicked; the operative privacy document is the current 'Zoetis Privacy Notice' (Effective Date: April 24, 2026) at https://www.zoetis.com/global-privacy-center, found via web search and read in full. Zoetis is a B2B animal-health pharmaceutical company, so this is a corporate marketing site, not a consumer product service — scoring was kept modest. Scores are editorial judgment; all clause text is factual and sourced from the documents named.
These notes come from the original draft and are not independent verification.