Bloom Energy
Industrials
19
out of 100. Number 499 of 512, counting from the worst.
Where Bloom Energy does well
- Arbitration 0 of 20. Nothing found.
- Renewals 0 of 20. Nothing found.
- The public Terms of Use contain no forced-arbitration clause and no class-action waiver — rare in this score set.
- Bloom also honors browser privacy signals: 'you may enable a browser tool that automatically communicates your universal opt out or Do Not Track ("DNT") signal. When detected, we will process such signal as an opt-out of tracking request,' and it explicitly says 'We do not allow third parties to track your activities over time and across websites to market third-party products or services based on your use of our Site.' The policy commits to never knowingly selling or sharing the personal information of anyone under 16, enumerates deletion, correction, portability, and appeal rights with named exercise channels (email privacy@bloomenergy.com, a privacy inquiry form, and a physical mailing address), and includes an applicant notice stating it does not 'sell' job-candidate data.
- As a B2B energy company there are no consumer accounts, subscriptions, or auto-renewal traps on the public site.
Bloom admits it sells or shares your identifiers, browsing/tech data, and even your employer info (derived from your site visits) with analytics and advertising companies.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Bloom admits it sells or shares your identifiers, browsing/tech data, and even your employer info (derived from your site visits) with analytics and advertising companies. This contradicts the upbeat headline elsewhere in the same policy: 'Except as set forth in this Policy, Bloom Energy will not disclose, share or sell your personal information.'
We allow certain third parties to use cookies and other online tracking technologies to collect personal information on our Sites to support our business purposes. ... These types of online exchanges of personal information may be defined as 'sales' or 'sharing' under applicable law(s), with some exceptions. We may 'sell' or 'share' (as defined by the law) the following categories of personal information to third party online analytics and advertising providers: personal identifiers; internet and technical information; corporate affiliation information (to the extent it can be derived from your activity on our Sites).
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Bloom can rewrite its privacy policy whenever it wants, for any reason, with no notice commitment — and simply visiting the site again counts as agreeing to the new version.
Bloom Energy reserves the right, at its sole discretion, to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. Each time you use the Services, the current version of the Privacy Policy will apply. Accordingly, your continued use of the Services following a change in the Privacy Policy represents your acceptance of the new Privacy Policy to the fullest extent permitted by law.
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There is no fixed deletion timeline: your data can be kept after you stop doing business with Bloom for as long as Bloom decides is 'necessary,' and even post-relationship data stays under this same policy.
We will retain your personal information as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. ... If your relationship with Bloom Energy ends, we will continue to treat your personal information, to the extent we retain it, as described in this Privacy Policy.
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If Bloom's systems are breached and your data leaks, Bloom says upfront it accepts no liability for the unauthorized disclosure.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use generally acceptable means to protect your information, we cannot guarantee its absolute security. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
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Beyond the listed legal exceptions, Bloom keeps a catch-all right to hand your data to others for broad 'business purposes' that explicitly include marketing and tracking 'customer purchasing preferences and trends.'
Bloom Energy may disclose the personal information collected (i) where disclosure is necessary to comply with legal process ... or (vii) where it is otherwise necessary for us to disclose it as required or permitted by law ... (vi) where disclosure is necessary in connection with other business purposes including, without limitation, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences, and trends and dispute resolution.
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If you exercise your privacy rights (access, deletion, etc.) more than once, Bloom reserves the right to charge you for later requests — a friction cost that discourages people from checking what data Bloom holds.
Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Bloom Energy and only imposed to the extent permitted by applicable law.
How these were found
Documents relied on: (1) Bloom Energy Privacy Policy, https://www.bloomenergy.com/privacy-policy/ — page footer states 'Last updated: January 30, 2026'; read in full via direct fetch from bloomenergy.com on October 1, 2026. (2) Bloom Energy Terms of Use, https://www.bloomenergy.com/terms-of-use/ — a short 3-section website-terms page carrying no version date (search index last-updated was stale). (3) Bloom Energy Legal page, https://www.bloomenergy.com/legal/ — a legacy privacy notice plus the same website terms text. All documents were fetched directly from the official domain; no mirrors were needed and the site did not block automated fetching. IMPORTANT LIMITATION: Bloom Energy is a B2B fuel-cell company (GICS Industrials) that sells multi-MW energy systems to corporations under private negotiated contracts. There is no consumer signup, account, subscription, or checkout on the public site, so the six rubric categories were scored only against what the public-facing site documents actually contain; actual customer power-purchase/service agreements are not public and were not scored. Scores are therefore modest by design.
These notes come from the original draft and are not independent verification.