Lumentum
Information Technology
28
out of 100. Number 424 of 512, counting from the worst.
Where Lumentum does well
- Arbitration 0 of 20. Nothing found.
- Renewals 0 of 20. Nothing found.
- No forced arbitration or class-action waiver appears anywhere in Lumentum's public-facing documents.
- The Privacy Policy states 'We do not rent, sell, or disclose information about you to nonaffiliated companies for their direct marketing purposes unless we have your permission.' The policy publishes an unusually transparent cookie inventory — it names its actual Google Analytics cookies (_ga, _gid, _gat, __utmvc) with retention periods, and admits it uses no strictly necessary or functional cookies.
- Deletion and access requests are offered to all visitors via privacy@lumentum.com and a TrustArc portal, not restricted to EEA/UK residents.
- The Legal Notice also states 'cookies are not required to use this web site,' so visitors can refuse tracking without losing access.
Lumentum can rewrite its terms whenever it wants without telling you.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Lumentum can rewrite its terms whenever it wants without telling you. Your only defense is to keep re-checking the page yourself. (The website Legal Notice repeats this: changes may be made 'from time to time and without notice... at its sole discretion.')
"Lumentum reserves the right to change these terms and conditions at any time, with or without prior notice, by posting changed terms and conditions on this Web site. All parties are advised to review this page regularly for any changes."
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If something on the site harms you, the terms say your only option is to stop visiting. No refunds, no complaints process, no other remedy — walking away is all you're allowed.
"If you are dissatisfied with this web site, its content or these Regulations, you agree that your sole and exclusive remedy is to discontinue using the web site."
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Anything you submit to the site — plus any product ideas or feedback from you or your colleagues — becomes Lumentum's to use worldwide, forever, for free, and your improvement ideas become their outright property.
"by posting, uploading, inputting, providing or submitting any such materials, you are granting Lumentum and any necessary sublicensees permission to use your submitted materials in connection with the operation of its business, including, without limitation, the worldwide, royalty-free rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your submitted material. No compensation will be paid with respect to the use by Lumentum of your submitted material... any suggestions, improvements, or modifications to Lumentum products and services ('Enhancements') made by you or anyone acting on your behalf, including your employees, will be the property of Lumentum without any further consideration to you."
Legal Notice - Conditions of Use (Ownership and Restrictions on Use)
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Your data can be passed to any vendor, partner, affiliate, parent or subsidiary for any purpose the policy lists, and Google's trackers on the site may follow your activity on other websites and apps — all without the sale-to-marketers ban that only covers nonaffiliated direct marketing.
"We may disclose any information we receive to vendors and service providers retained in connection with the provision of our Services... We may disclose any information to our partners, corporate affiliates, parents, or subsidiaries for any purpose described in this Privacy Policy... We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources."
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Even after you ask for deletion, Lumentum can keep your data in backups, archives, and analytics, or whenever it decides it has a 'legitimate reason' — including up to the statute of limitations in case it ever needs records about you for a dispute.
"we may retain personal information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so... In specific circumstances, we may also retain your personal information for longer periods of time corresponding to a statute of limitation, so that we have an accurate record of your dealings with us in the event of any complaints or challenges."
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You agree to pay Lumentum's legal bills for anything connected to your use of the site — while Lumentum disclaims liability even for direct damages, and can cut off your access at any time for any reason at its sole discretion.
"You agree to indemnify, defend, and hold harmless Lumentum and its Suppliers from and against any and all claims, damages, costs, or other expenses (including reasonable attorneys fees) that arise directly or indirectly out of or from your activities in connection with the web site or contents..." and "TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, LUMENTUM OPERATIONS LLC AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES..." and "Lumentum may, in its sole discretion, terminate your account or your use of the Lumentum web site at anytime."
Legal Notice - Conditions of Use (Indemnity; Limitation of Liability; Termination of Use)
How these were found
Documents read directly from lumentum.com on Oct 1, 2026 (no mirrors needed): Legal Notice - Conditions of Use (https://www.lumentum.com/en/legal), Privacy Policy effective Dec 15, 2025 (https://www.lumentum.com/en/privacy-policy), and the Standard Terms & Conditions hub (https://www.lumentum.com/en/terms-and-conditions). The California Resident Privacy Notice linked from the Privacy Policy could not be opened (its URL was not exposed in the text fetch), so CCPA-specific sale/sharing disclosures are not reflected. Lumentum is a B2B optical/laser components maker; its public-facing legal surface is a website-use notice plus commercial sale/purchase terms — no consumer account agreements, subscriptions, or checkout terms exist, so arbitration and auto-renew categories score zero by absence. B2B documents (Terms of Sale, Terms of Purchase, Evaluation Terms) were located but not scored as consumer-facing terms. Quotes are verbatim from the fetched pages.
These notes come from the original draft and are not independent verification.