Norwegian Cruise Line Holdings

You can never join or benefit from a class action against NCL, even if the law would otherwise allow it — and the waiver is deliberately glued to the arbitration clause so a court can't strike the waiver alone.

GUEST WAIVES RIGHT TO CLASS ACTION RELIEF: THIS CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION ON GUEST'S OWN BEHALF INSTEAD OF THROUGH ANY CLASS ACTION. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST CARRIER WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS ACTION... GUEST AGREES THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE.

Norwegian Cruise Line Guest Ticket Contract, §11(b)

Any non-injury dispute (billing, privacy, discrimination, missed ports) must be arbitrated in Miami, Florida only — no jury, no discovery, and you pay half the arbitration costs. (The Bloomberg Law-reported 2026 Phillips case shows NCL actively enforcing this against trip-insurance claims.)

ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES WHATSOEVER, OTHER THAN FOR INJURY, ILLNESS OR DEATH OF A GUEST... SHALL BE REFERRED TO AND RESOLVED EXCLUSIVELY BY BINDING ARBITRATION... SOLELY IN MIAMI-DADE COUNTY, FLORIDA, U.S.A. TO THE EXCLUSION OF ANY OTHER FORUM. NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN PRE-ARBITRATION DISCOVERY... THE COST OF THE ARBITRATION ITSELF SHALL BE SPLIT EQUALLY BETWEEN THE PARTIES.

Norwegian Cruise Line Guest Ticket Contract, §15(d)

NCL can drop any port from your itinerary at any time, for any reason, and owes you nothing for it — the ports that sold you the cruise aren't guaranteed.

The Carrier has the sole discretion and liberty to direct the movements of the vessel, including the rights to... cancel any scheduled call at any port for any reason and at any time before, during or after sailing of the vessel; omit, advance or delay landing at any scheduled or advertised port... without incurring any liability to the Guest on account thereof for any loss, damage or delay whatsoever, whether consequential or otherwise, except as may be required by law.

Norwegian Cruise Line Guest Ticket Contract, §7(c)

NCL can add a surcharge (up to $10/person/day) to a cruise you've already paid for in full, with no advance warning, if fuel prices rise.

Carrier reserves the right to charge a fuel supplement, without prior notice, should the closing price of West Texas Intermediate Fuel increase above $65.00 USD per barrel on the NYMEX... The amount of the fuel supplement will not exceed $10.00 USD per passenger per day... This charge may apply, at Carrier's sole discretion, to existing and new reservations and Carrier may collect the fuel supplement at the time of sailing, even if the Fare has been paid in full.

Norwegian Cruise Line Guest Ticket Contract, §3(a)

NCL plainly admits it sells/shares your identifiers, purchase history, browsing history, and inferred profiles with ad agencies, ad tech, and financial institutions for advertising.

As defined by the CCPA and CPRA, we may have 'shared' or 'sold' the following personal information... Identifiers / Commercial information / Internet or other similar network activity / Inferences drawn from other personal information... Who we may have shared or sold it to: Advertising and marketing partners (e.g., travel agents and financial institutions), advertising and marketing providers (e.g., ad agencies and ad tech providers), operating systems and platforms providers, and members of our family of companies.

Norwegian Cruise Line Holdings California Resident Privacy Notice (updated Jan 23, 2026), 'Personal Information We May Have Shared or Sold'

Your face can be used in NCL's commercial advertising forever, for free — and boarding automatically signs up your children too. The contract also authorizes facial-recognition technology, which the privacy policy confirms can be run against ship CCTV footage.

The Guest consents to Carrier's use and display of the Guest's likeness in any video, photograph or other depiction for any purpose, commercial or otherwise, without compensation or liability of any kind. The Guest's consent extends to minors and other persons in the care and charge of the Guest.

Norwegian Cruise Line Guest Ticket Contract, §17