Ecolab

If no term is stated, you are locked into a 3-year subscription that auto-renews for a full year at a time; the only way out is written notice at least 30 days before the current period ends. Miss the window and you're on the hook for another 12 months.

Customer's subscription will automatically renew for successive twelve (12) month periods unless either party provides the other with written notice of nonrenewal at least thirty (30) days prior to the expiration of the then-current subscription period... [The initial subscription period], if not specified, will be three (3) years from the Order Form Effective Date or, if registering online rather than through an Order Form, from the date of Customer's initial Account setup.

ECOLAB Program Terms and Conditions v 5-30-25, §8(a)

No court, no jury: disputes must run an informal-then-mediation gauntlet first, then go to binding arbitration in Ecolab's home turf (St. Paul, Minnesota), decided by up to three arbitrators under AAA commercial rules, with each side paying its own lawyers.

If the parties are unable to identify a mutually acceptable mediator and time for the mediation within sixty (60) days after either party requests mediation or if the dispute remains unresolved at the conclusion of the mediation, then the dispute shall be finally settled by binding arbitration in Saint Paul, Minnesota under the American Arbitration Association Commercial Arbitration Rules by three arbitrators.

ECOLAB Program Terms and Conditions v 5-30-25, §14(a)

Any feedback or suggestions you give Ecolab become Ecolab's property outright — including all IP rights — with no compensation and no strings attached.

Customer agrees that Ecolab may use Feedback to improve and otherwise modify its products and services and hereby assigns to Ecolab all right, title and interest therein and thereto including all intellectual property and associated rights.

ECOLAB Program Terms and Conditions v 5-30-25, §7(b)

Ecolab shares your personal information with third-party ad vendors for behavioral (targeted) advertising — while its California notice simultaneously states 'Ecolab does not sell any Client PI,' relying on the legal distinction between a 'sale' and ad-tech 'sharing' to make both statements true.

Third Party advertising vendors who support our advertising and marketing efforts including for purposes of behavioral advertising.

Ecolab Privacy Policy, 'How Does Ecolab Disclose Your Personal Information?'

Ecolab disclaims responsibility if your data is destroyed or lost on its digital programs, and trial/beta users are capped at $500 total recovery for anything at all — while you must return any rented equipment in the same condition at your own expense or pay Ecolab's standard repair/replacement charges.

Customer acknowledges that Ecolab is not a cloud storage provider and agrees that Ecolab shall not be responsible or liable for any destruction or loss of Customer Data... ECOLAB'S ENTIRE LIABILITY FOR ANY AND ALL CLAIMS... ARISING OUT OF OR RELATED TO ALL SUCH PROGRAMS AND CUSTOMER'S USE THEREOF IS LIMITED TO FIVE HUNDRED DOLLARS ($500) IN THE AGGREGATE.

ECOLAB Program Terms and Conditions v 5-30-25, §§7(a), 12

To exercise your California privacy rights (including deletion), Ecolab may require you to produce government-issued ID — a meaningful friction barrier that many privacy-forward companies avoid by using lighter verification.

As a part of this process, government identification may be required. After we receive and validate your request, we will delete your personal information, as well as direct our service providers to delete your personal information, unless an exception applies.

Privacy Notice for Residents of California, §II