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Discord

Tech

76

out of 100. Number 15 of 512, counting from the worst.

  • Arbitration 18 of 20, bad
  • Renewals 15 of 20, bad
  • Data sharing 10 of 20
  • Price & terms 12 of 15, bad
  • Data retention 13 of 15, bad
  • Other findings 8 of 10, bad

If thousands of users share a complaint, Discord processes them 100 at a time.

The fine print

5 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.

  1. If thousands of users share a complaint, Discord processes them 100 at a time.

    Mass claims: “administer the Mass Filing in batches of 100 demands per batch… with only one batch filed, processed, and adjudicated at a time.”

    Source

  2. Quit Discord and your messages stay visible — scrub them yourself before deleting.

    If you delete your account, we continue to retain and display the content you shared with other users.

    Source

  3. Someone gifts you a free trial; you get billed full price unless you cancel.

    Gifted trials “will automatically renew for full price at the end of the gifted subscription period.”

    Source

  4. Doing nothing counts as saying yes to a price hike.

    We may decide to change the subscription fees… at any time… you accept the new price or revised offerings by continuing to use.

  5. You must personally get on a phone/video call with Discord before you can even file for arbitration.

    The informal dispute process “including your personal participation in the meet and confer is a prerequisite and condition precedent to commencing any formal dispute resolution proceeding.”