Tech
75
out of 100. Number 28 of 512, counting from the worst.
Free user?
The terms cap covered aggregate liability at the greater of payments in the preceding 12 months or $30.
Context and exceptions. The terms expressly preserve liability for fraud, fraudulent misrepresentation, and death or personal injury where applicable law prohibits limiting it. “No matter what happens, only $30” is inaccurate.
Liability. Terms, Limitation of liability
Spotify’s privacy policy says marketing partners may combine disclosed personal data with information they collect through their own services.
Context and exceptions. Spotify says it does not disclose under-18 users’ data to marketing partners by default. Tailored advertising opt-outs are available through settings or the website’s privacy-choices link.
Data sharing. Privacy Policy, Recipients / Tailored advertising
5 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words.
Free user? No matter what Spotify does, the most they can ever owe you is thirty bucks.
AGGREGATE LIABILITY FOR ALL CLAIMS... MORE THAN THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO SPOTIFY DURING THE TWELVE MONTHS PRIOR TO THE FIRST CLAIM; OR (B) $30.00.”
Playlists, messages, uploads — theirs forever; survives account deletion.
you hereby grant to Spotify a non-exclusive, transferable, sublicensable, royalty-free, fully paid, irrevocable, worldwide license to reproduce... distribute, and otherwise use any such User Content.”
No court, no class action; claims must be filed within 1 year.
MANDATORY ARBITRATION PROVISION... REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND.”
Spotify and its partners can use your phone's processor, internet, and storage.
You also grant to us the right (1) to allow the Spotify Service to use the processor, bandwidth, and storage hardware on your Device... and (3) to allow our business partners to do the same.”
Your listening data gets merged into marketing partners' dossiers of you.
Our partners may also combine the personal data we disclose to them with other data they collect about you, e.g. your use of their services.”