Oneok
Energy
29
out of 100. Number 406 of 512, counting from the worst.
Where Oneok does well
- Arbitration 2 of 20. Few problems found.
- Renewals 0 of 20. Nothing found.
- No forced arbitration and no class-action waiver — disputes go to real courts, not a private arbitrator (the venue is locked to Oklahoma, which is mild but disclosed).
- The Privacy Policy states an explicit no-sale pledge: 'We do not sell your personal data for monetary or other valuable consideration; and in the previous 12 months, we have not sold or shared your personal data with third parties for targeted advertising purposes.' It publishes a full California/state privacy-rights section (know, access, correct, delete, non-discrimination, appeals, authorized agents) with a free request form and phone line (833-663-6548), an unsubscribe link in marketing emails, a children's-privacy deletion commitment for under-13 data, a Google Analytics opt-out link, and a promise of email notice for material privacy-policy changes.
- The company is a B2B midstream operator with no consumer accounts, subscriptions, or e-commerce, so there are no auto-renew or cancellation traps to find.
ONEOK can rewrite the site's terms whenever it wants, with no email or banner required — just by visiting the site again after the change, you've legally 'accepted' it.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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ONEOK can rewrite the site's terms whenever it wants, with no email or banner required — just by visiting the site again after the change, you've legally 'accepted' it.
ONEOK may supplement or modify these provisions at any time. Your continued use of the website after the posting of such modification constitutes acceptance of such modified terms and conditions.
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The privacy rules can change entirely at ONEOK's discretion; they promise a notice only for 'material' changes, and otherwise it's your job to keep re-reading the policy to find out what happened to your data.
We reserve the right to change this Privacy Policy from time to time at our sole discretion. ... It is your responsibility to review this Privacy Policy periodically.
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ONEOK's site can run session-replay-style trackers that record what you type and how you move your mouse while browsing, and they combine that with your contact and account details.
We may also use third-party tools to collect information you provide to us or information about how you use the Services and may record your mouse movements, scrolling, clicks and keystroke activity on the Services and other browsing, search behavior.
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No arbitration and no class-action waiver, but if you ever have a dispute over the website you must sue in Oklahoma — the only venue allowed, regardless of where you live.
Construction of the disclaimers above and resolution of disputes thereof are governed by the laws of the State of Oklahoma. Any legal action or proceeding related to this website shall be brought exclusively in a federal or state court of competent jurisdiction sitting in Oklahoma.
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There are no concrete deletion timelines — your data can be kept indefinitely under broad excuses like 'dispute resolution' or 'statutory limitation periods.'
We retain personal data only for as long as is reasonably necessary to fulfill the purpose for which it was collected. However, if necessary, we may retain personal data for longer periods of time ... for as long as necessary to comply with our legal obligations, to resolve disputes and defend claims ... until the statutory limitation periods have expired.
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ONEOK disclaims every warranty, including that the site is accurate or virus-free, and accepts no liability for anything that goes wrong from relying on its content — even if they were warned in advance. Investors are told outright not to use the site for trading.
ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, FREEDOM FROM CONTAMINATION BY COMPUTER VIRUSES ... ARE HEREBY DISCLAIMED. ... In no event will ONEOK be liable, for any special, direct, indirect, incidental, punitive or consequential damages ... even if ONEOK has been advised of the possibility of such damages.
How these were found
Sources read directly (not mirrors) on Oct 1, 2026: the canonical oneok.com 'Legal and Privacy' page (Last Modified Date: September 10, 2025), and the IR-site 'Legal and Privacy Policy' at ir.oneok.com, which carries an older, condensed version of the same Website Terms of Use (same Oklahoma forum-selection and unilateral-change clauses). ONEOK is a B2B midstream natural-gas/NGL company; oneok.com has no online store, consumer subscriptions, or customer portal, so the auto-renew/cancellation surface is empty — scored 0 there. FERC gas-transportation tariffs (long B2B commercial documents on edge.sitecorecloud.io) were not scored; they are negotiated commercial agreements, not consumer terms. All quotes verified verbatim from the fetched pages; nothing was invented.
These notes come from the original draft and are not independent verification.