Old Dominion
Industrials
31
out of 100. Number 385 of 512, counting from the worst.
Where Old Dominion does well
- Arbitration 0 of 20. Nothing found.
- Renewals 0 of 20. Nothing found.
- Data sharing 4 of 20. Few problems found.
- No forced arbitration or class-action waiver anywhere in the site terms — disputes go to real courts (exclusive jurisdiction in North Carolina state/federal courts).
- The privacy policy explicitly states 'We do not sell your Personal Information and we do not share your Personal Information for cross-context behavioral advertising,' with the same stated for Nevada law.
- SMS/text notifications are strictly opt-in with a clear STOP-to-cancel process, and marketing texts require prior express written consent.
- A detailed California-rights section promises know/delete/correct rights with 45-day responses, an appeals process, and non-discrimination for exercising rights.
- Terms were freshly updated (Aug
- and the site is not marketed to children; kids' data is deleted on discovery.
If you submit a review, photo, video or even tag #ODFL on social media, Old Dominion gets a forever, worldwide, irrevocable license to use your content AND your name/handle in any ad or channel, alter it however it likes, and never pay or credit you.
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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If you submit a review, photo, video or even tag #ODFL on social media, Old Dominion gets a forever, worldwide, irrevocable license to use your content AND your name/handle in any ad or channel, alter it however it likes, and never pay or credit you. Even the moral-rights (attribution/integrity) clause has you 'forever waive' those rights. Leaving the platform does not take it back.
By uploading or otherwise sharing User Content through our Sites and Services, by using any of our hashtags or by responding to a usage request made by us, you grant OD and our agents, affiliates, and related entities a non-exclusive, royalty-free, irrevocable, worldwide, perpetual, and transferable license to use, store, reproduce, distribute, publish, sub-license, import, export, modify, and make derivative works of your User Content along with your name and/or social media handle in all digital and physical channels for any purpose including all promotional, marketing, advertising and other commercial and non-commercial purposes... You agree to waive any right you may have to be named in the User Content, and allow us to use your User Content without any reference or attribution.
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Old Dominion can rewrite the entire agreement silently and the new version takes effect the instant it's posted — no email, no notice, no opt-in. Just by continuing to use the site you're deemed to have agreed to terms you never saw.
We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and such changes will be effective immediately upon posting. Your continued access or use of the Sites, Services and Content signifies your acceptance of the updated or modified Agreement.
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Same deal for your privacy: the data-handling rules can change at any time with only a website posting as notice. There is no promise to tell you personally, so the rules you agreed to may quietly not be the rules in force.
We reserve the right to change this Privacy Policy at any time. If we change our Privacy Policy, we will post an updated version on this website. Please check back periodically to see if this Privacy Policy has been updated.
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If your data leaks, Old Dominion disclaims all responsibility. But if you share your login, they can cut off not just your account but 'any contract you have with us' — for a carrier, that can mean severing your actual shipping relationship on suspicion alone.
We accept no liability for any unauthorized disclosure of your Personal Information... OD specifically reserves the right to terminate your access to our Sites and Services and any contract you have with us in the event we learn or suspect you have disclosed your account or password information to an unauthorized third party.
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If the site loses or damages your invoice and payment data, the most you can recover under these terms is $100 (or what you paid for site access — almost certainly $0). Meanwhile you indemnify them for 'any and all claims... known and unknown, suspected and unsuspected' — the risk is pushed almost entirely onto you.
IN NO EVENT SHALL OD'S TOTAL LIABILITY EXCEED, IN THE AGGREGATE FOR ALL CLAIMS SUBJECT TO THESE TERMS OF USE, AN AMOUNT THAT IS THE GREATER OF ONE HUNDRED DOLLARS (USD $100.00) OR THE AMOUNT THAT YOU HAVE PAID US IN THE LAST YEAR FOR ACCESS TO OUR SITES, SERVICES AND CONTENT.
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Despite the stated no-sale policy, the site runs interest-based ad tracking (Google AdWords/DoubleClick) on your browsing, doesn't honor Do Not Track signals, and can strip your data of identifiers and then use or share it with anyone 'for any purpose at our sole discretion.'
Cookies are small files that our Sites or Service Providers may transfer to your computer through a web browser... to provide you with interest-based content or advertising based upon browsing activity... DoubleClick uses cookies to collect and store data about users from their browsing history to best place advertisements of interest to users... We may aggregate and/or de-identify your Personal Information so that it can no longer be linked to you. We may use and share aggregated/de-identified information for any purpose at our sole discretion.
How these were found
Documents read directly from odfl.com on 2026-10-01 via text fetch (no blocks encountered; no mirrors needed). Terms and Conditions: Effective Date January 9, 2023, Last Updated August 8, 2026. Privacy Policy: Effective Date and Last Updated January 10, 2024. SMS Terms of Service: Last Updated July 15, 2026. Old Dominion is a B2B LTL freight carrier — the scored documents are the public website/mobile-portal terms, not the commercial freight contract (ODFL 100 tariff, ODFL 663 brokerage terms, or customer pricing agreements), which were located but deliberately not scored. There are no consumer subscriptions, so the autorenew category is genuinely absent (score 0 is real, not a gap). Score is kept modest because there is no arbitration clause, no data sale, and no cancellation-trap mechanics anywhere in the public documents.
These notes come from the original draft and are not independent verification.