Schlumberger
Energy
40
out of 100. Number 304 of 512, counting from the worst.
Where Schlumberger does well
- Renewals 0 of 20. Nothing found.
- Explicit CCPA no-sale statement: 'We do not "sell" or "share" (for purposes of cross-context behavioral advertising) your personal data… as defined under the California Consumer Privacy Act' — a direct no-sale commitment most peers hedge with carve-outs.
- No forced consumer subscriptions or auto-renew traps exist on the public site — there are no consumer accounts or paid tiers to get trapped in.
- Real deletion/access rights: you may request access, correction, suppression, restriction, deletion, portability, and consent withdrawal, and lodge a complaint with an EU/EEA data protection authority.
- Cross-border transfer safeguards are documented (adequacy decisions, Binding Corporate Rules, Standard Contractual Clauses) rather than hand-waved, and the terms page is versioned (Version 1.7) with a dated last-updated stamp.
Every dispute about the website goes to mandatory private arbitration — no court, no jury, no opt-out — in Houston (US users), Calgary (Canada), or London (everyone else).
The fine print
6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.
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Every dispute about the website goes to mandatory private arbitration — no court, no jury, no opt-out — in Houston (US users), Calgary (Canada), or London (everyone else). Costs can be awarded against either party.
Any controversy or claim arising out of or relating to your use of this website or any services provided hereunder will be settled by binding arbitration to be held in the English language in Houston, Texas, USA, in accordance with the commercial arbitration rules of the American Arbitration Association (for users located in the United States), or in Calgary, Alberta, in accordance with the arbitration rules of the Alberta Arbitration Act (for users located in Canada) or in London, England, in accordance with the arbitration rules of the International Chamber of Commerce (for users located outside the United States and Canada).
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Anything you send or post — questions, comments, suggestions, data, even software — becomes SLB's sole property, free for them to use commercially forever with no credit or payment to you. And you indemnify SLB against any IP claims in what you submit.
You agree that any submissions, including but not limited to questions, comments, suggestions, discoveries, drawings, data, text, informational content, or software provided by you in the form of e-mail or electronic submissions to Schlumberger, or postings at this website, are non-confidential and non-proprietary and will become the sole property of Schlumberger to the fullest extent permitted by applicable law. Schlumberger will own exclusive rights and will be entitled to the unrestricted use of Submissions for any purpose, commercial or otherwise, without acknowledgment or additional compensation to you.
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SLB hands your personal data to advertising networks for marketing and personalization, and shares it with unaffiliated third parties for their own direct marketing. Opt-out is opt-in's lazy cousin: you must email them to stop it, and they only 'try to comply as soon as reasonably practicable.'
| Recipients: Advertising networks | Purpose: Improving and developing new products and Services; Marketing; Personalizing our Services; Relationship building and engagement | … Our sharing of your Personal Data with unaffiliated third parties for their direct marketing purposes. If you would prefer that we discontinue sharing your Personal Data on a going-forward basis with unaffiliated third parties for their direct marketing purposes, you may opt out of this sharing by using this email.
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Both documents can be rewritten at any time, effective the moment they're posted, with no advance notice to you — and simply continuing to visit counts as agreeing.
Schlumberger reserves the right to change, modify, or update these Terms and Conditions of Use, at any time without notice. All changes are effective immediately when Schlumberger posts them and apply to all access to and use of the website thereafter. Your continued use of the website following the posting of revised Terms and Conditions of Use means that you accept and agree to the changes. … The 'LAST UPDATED' legend at the top of this Privacy Statement indicates when this Privacy Statement was last revised. Any changes will become effective when we post the revised Privacy Statement on the Services.
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SLB disclaims all liability — explicitly including damages from the exposure of your personal data — even for its own negligence. If your data is exposed through the website, you carry the loss.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL SCHLUMBERGER BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, OR THOSE RELATED TO THE USE OR EXPOSURE OF PERSONAL DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE.
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No fixed deletion timeline — data stays as long as SLB's broadly defined purposes need it, plus law and 'legal position' add-ons. Deletion requests can be parked behind ongoing transactions, and anonymized copies can be kept and used forever without telling you.
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law… In some circumstances we will anonymize your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. Please note that we may need to retain certain Data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.
How these were found
Document versions: 'General Web Site Terms and Conditions of Use' (slb.com/terms-of-service) last updated 4 April 2022, Version 1.7; 'SLB General Privacy Notice' (slb.com/en/privacy) last updated April 2024. Both read directly from slb.com via text fetch on October 1, 2026 — no mirrors used. SLB is an oilfield-services company and is largely B2B: its website offers no consumer accounts or paid consumer subscriptions, so there is no consumer auto-renew/cancel-trap surface to score. The B2B software/service T&Cs on software.slb.com (Online Services, On-Premise Software, Services T&Cs) are negotiated commercial contracts, not consumer clickwrap; the scoring above is based on the public website Terms of Use and the General Privacy Notice, which cover ordinary site visitors and business contacts. SLB also runs separate privacy statements for careers/recruitment and enterprise services that were not scored.
These notes come from the original draft and are not independent verification.