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Zebra Technologies

Information Technology

30

out of 100. Number 397 of 512, counting from the worst.

  • Arbitration 4 of 20, good
  • Renewals 0 of 20, good
  • Data sharing 10 of 20
  • Price & terms 3 of 15, good
  • Data retention 6 of 15
  • Other findings 7 of 10, bad

Where Zebra Technologies does well

  • Arbitration 4 of 20. Few problems found.
  • Renewals 0 of 20. Nothing found.
  • Price & terms 3 of 15. Few problems found.
  • No forced arbitration anywhere: disputes go to real courts (Cook County, IL) rather than private arbitration, and class-action rights are untouched. 'Zebra does not sell personal data.' Privacy Statement and DPF Policy grant opt-out rights — individuals can refuse third-party disclosure or secondary use of their data (opt out via zebradataprivacy@zebra.com).
  • GPS/WLAN location collection on devices is disabled by default for privacy, and Zebra transparently documents exactly what device telemetry is collected, how often (every 24h default), and in what volume.

You have only one year to bring any legal claim about the site — a shorter window than most statutes of limitations would give you, and you agreed to it just by visiting.

The fine print

6 clauses and findings from the draft archive, dated 1 October 2026. The plain English comes first; the small print is the company's own words. None of these has been checked yet.

  1. You have only one year to bring any legal claim about the site — a shorter window than most statutes of limitations would give you, and you agreed to it just by visiting.

    Any cause of action you may have with respect to your use of this website must be commenced within one (1) year after the claim or cause of action arises.

    Terms of Use

  2. If Zebra's site harms you, you get no compensation or fix — your only remedy is to stop using the website.

    YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIM OR DISPUTE WITH ZEBRA RELATED TO THE WEBSITE IS TO DISCONTINUE YOUR USE OF THE WEBSITE.

    Terms of Use

  3. Any lawsuit you file must be in Cook County, Illinois (Zebra's home turf), and you've waived your right to argue that location is inconvenient for you.

    you hereby consent to the exclusive jurisdiction of the Federal and State Courts in Cook County, Illinois in connection with all actions in connection with your use of the website, and hereby waive any objections that venue is an inconvenient forum.

    Terms of Use

  4. Even anonymized copies of data stay in Zebra's hands forever — deletion promises don't apply to data they've de-identified.

    Anonymous and anonymized data may be retained perpetually.

    Terms of Use (EU Data Act section)

  5. Your personal data can be used for product improvement, personalization, and marketing emails — purposes beyond just fulfilling your order — and shared with Zebra's partners, suppliers, and agents working on its behalf.

    Zebra uses, discloses, transfers, and otherwise processes data, including personal data, in several ways. Zebra uses the data it collects for three basic purposes: (1) to process transactions for the sale and support of Zebra's products and/or services, (2) to operate Zebra's business, and to provide and support the products and services Zebra offers (including improving and personalizing), and (3) to send certain communications, including promotional communications.

    Zebra Privacy Policy

  6. Zebra can hand your personal data to law enforcement or other parties whenever it merely believes the law 'permits' it — a lower bar than a court order or legal requirement.

    Personal data may also, subject to the requirements of applicable law, be used, disclosed and transferred to law enforcement personnel and other persons in situations where Zebra believes that it is necessary to identify, contact, or bring legal proceedings against someone who may be misusing the website, interfering with the rights of Zebra or other users, or when Zebra reasonably believes that the law requires or permits such disclosure.

    Zebra Privacy Policy

How these were found

Terms of Use read live (V7, effective July 27, 2026 — the EU Data Act section lives on this same page). Data Privacy Framework Policy PDF read live. The Privacy Statement HTML page rendered only marketing/navigation content in the fetch, so Privacy Statement quotes below come from indexed zebra.com search-result snippets of that page (no verbatim mirror used; search engine itself had crawled the page ~57 days prior). Zebra is a B2B enterprise vendor; documents are aimed at business customers, not consumers, and the web terms are tame relative to consumer-tech peers. No site blocking was encountered for the pages that mattered. OneCare service terms quoted the same privacy-statement URL (https://www.zebra.com/us/en/aboutzebra/companyinformation/legal/privacystatement.html) for its transfer clause, confirming that page is the canonical policy location.

These notes come from the original draft and are not independent verification.